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Easyroommate transforms multichannel customer service across 37 countries with Eptica 15 May 2013 | 01:03 pm
Calls reduced by 75% through multilingual web self-service and email management Reading, 15 May 2013. Easyroommate, the world's number one flatshare and houseshare website, has transformed the custome...
3. Telephony 13 May 2013 | 02:12 pm
Interactive Intelligence Group, Inc. Interactive Intelligence Group, Inc. (NASDAQ : ININ) is a global provider of contact center automation, unified communications, and business process automation sof...
WEBINAR: How to unlock revenue for your business with Proactive Web Chat 8 May 2013 | 06:36 pm
Thursday 30th May 2013, 9:30 BST REGISTER HERE » Web chat can make the difference between a sale and a lost customer - with proactive chat delivering a 105% return on investment and a 19% increase in ...
Call Back Assurance Webinar 2 May 2013 | 09:36 pm
wmdflkjg jQuery.validator.messages.required = ""; $(document).ready( function() $(".form").validate( rules: field: "required" ); ) WebForm Call Back FR Demande de rappel - Merci de bien vouloir rempli...
3. Retail Sector 22 Apr 2013 | 07:09 pm
New Guide: How to deliver retail peak customer service in 2013 As the retail sector prepares for the 2013 peak trading season, how can you ensure you meet customer needs and grow your business? This s...
Eptica sponsors The Executive Customer Contact Exchange Event organised by IQPC 20 Apr 2013 | 01:13 pm
The Executive Customer Contact Exchange takes place between 29-30th April 2013 at Carton House in Ireland. Eptica is Silver sponsor of the two day event, which will feature round table discussions, cu...
Eptica enables businesses to increase revenue from customer service with new Multichannel Customer Interaction Suite 9 Apr 2013 | 02:07 pm
New features for knowledge based web chat, customer sentiment analysis, emotion-based routing and multichannel web self-service Reading, 9 April 2013. Launched today, Eptica's Multichannel Customer In...
Retail Guide Web 27 Mar 2013 | 07:03 pm
jQuery.validator.messages.required = ""; $(document).ready( function() $(".form").validate( rules: field: "required" ); ); Guide: Delivering retail peak customer service in 2013 - Please take a few mo...
Retail Guide Email 25 Mar 2013 | 11:23 pm
jQuery.validator.messages.required = ""; $(document).ready( function() $(".form").validate( rules: field: "required" ); ); Guide: Delivering retail peak performance - Please take a few moments to fill...
Retail Guide Confirmation 25 Mar 2013 | 11:21 pm
Thank You! Thank you for contacting Eptica. Click here to open your copy of the Retail Guide: Delivering retail peak performance in 2013. We remain at your disposal should you require further informat...
