Government Agencies and Educational Institutions Reap Benefits of AVST’s Cooperative Purchasing State Contracts 27 May 2014 5:00 PM (10 years ago)
AUSTIN, Texas, May 28, 2014 – With its continued commitment to serve the government and education sectors, Applied Voice & Speech Technologies, Inc. (AVST) is on-hand this week at the Texas Department of Information Resources (DIR) Connect Technology Expo in Austin. AVST will showcase CX-E, the industry's most interoperable Unified Communications (UC) software platform at the annual event and will be located at booth #101.
DIR Connect brings DIR contracted technology vendors together with IT and purchasing staff from state agencies, local and county government, K-12 and higher education to raise awareness about all of DIR's key program areas including co-op contracts, data center services, communications technology services, security and Texas.gov. At the event, AVST will share case studies and best practices for rolling out a UC solution.
Texas DIR is one of several awarded cooperative purchasing government and educational institution contracts that AVST has in place for purchasing its UC solution. From the GSA (U.S. General Services Administration), to several state agencies including CMAS in California, Ohio State Schedule, NY OGS, and COSTARS and PEPPM in Pennsylvania, AVST has established these contracts to ensure a streamlined purchasing process for government and educational institutions.
According to Denny Michael, AVST Vice President of Marketing, "Government agencies and educational institutions are a key focus for AVST. We have more than 1,400 federal, state and local government entities and 1,100 educational institutions using our UC platform today. We provide these broadly-recognized contracts to optimize the often lengthy procurement process. In addition, we have tailored our UC platform to meet the communications needs of these entities as they look for solutions that will help them modernize their infrastructure and improve their processes and productivity to better service the public."
With the belief that interoperability is paramount to the success of any UC deployment, AVST designed CX-E from the ground up to support the collection of technologies from multiple vendors that comprise enterprise communications landscapes today. CX-E connects existing systems with new technologies for improved productivity. Its productivity-enhancing applications include unified messaging; speech recognition; context-aware personal assistant; mobile client; automated attendant; call processing; voicemail; fax; notification and other business process integration capabilities.
In a recent thought leadership blog, AVST President & CEO Hardy Myers discusses opportunities for UC companies that are currently serving government entities. For more information about AVST's products, visit the company's website at www.avst.com.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
AVST CEO Discusses Unified Communications Market Landscape at UC Summit 27 Apr 2014 5:00 PM (10 years ago)
LA JOLLA, CA, April 28, 2014 - Applied Voice & Speech Technologies, Inc. (AVST) this week at the 2014 UC Summit in La Jolla, Calif. is demonstrating the industry's most interoperable Unified Communications (UC) software platform, CX-E. At the event, AVST President & CEO Hardy Myers will provide insight into business strategies, product solutions and key market drivers impacting the UC sector.
Aligning customers with current and future UC trends and providing corresponding solutions is a primary focus for AVST. One key trend is mobility. At UC Summit, Myers will conduct two 40-minute sessions focusing on how mobile workforces are changing the way businesses communicate. Titled ‘The Evolution of the Personal Assistant,' the sessions will explore how the surge of smart mobile devices coupled with a growing Millennials workforce is projected to accelerate the adoption of personal assistants for business users.
In addition, on Tuesday, April 29 at 11:15 a.m., Myers will present a UC Summit Success Story pointing to real case study examples that share successes achieved and obstacles faced when deploying UC solutions.
"With the workforce becoming more and more mobile every year, it follows that enterprises must keep pace with technology that provides the ability to stay connected anytime, anywhere," Myers said. "At UC Summit, we're shining a spotlight on this trend and offering best practices as to how UC technology can make the workforce more productive and efficient in a mobile world."
The typical business communications landscape is made up of a collection of technologies from multiple vendors, acquired over time and never intended to work together. AVST connects existing systems with new technologies for improved productivity across the entire business landscape.
"AVST's UC platform enables choice and flexibility in today's dynamic business environment, which is what customers are seeking," said Jim Burton, Co-Founder of UCStrategies.com and Producer of UC Summit 2014. "UC companies such as AVST offer our attendees extensive educational and networking opportunities aimed at accelerating worldwide adoption of UC."
Presented by UC Strategies, UC Summit is the only channel- and consultant-focused event for the UC industry. Covering UC applications, technologies, trends and challenges, UC Summit offers attendees the opportunity to learn actionable best practices, strategies and tactics from leading vendors, UC pioneers and thought leaders. Keynotes, workshops, private focus sessions, and panel and roundtable discussions offer attendees countless options to learn, with plenty of networking opportunities.
For more information about AVST's products, visit the company's website at www.avst.com.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
AVST CEO Speaking at ACUTA; Identifies Hybrid Cloud, Mobility and Automation as the Future of Campus Communications 30 Mar 2014 5:00 PM (11 years ago)
DALLAS, March 31, 2014 – This week at the ACUTA Annual Conference 2014, Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of best-of-breed Unified Communications (UC) software, will put the spotlight on the future of UC for colleges and universities. AVST President & CEO Hardy Myers will speak in two separate sessions to share insights into what the future holds when it comes to campus communications in the coming years.
With more than 1,100 educational institutions utilizing AVST technology for campus-wide communications, Myers will share past experiences including challenges, successes and best practices for modernizing campus communications infrastructures. In addition, Myers will be joined by San Diego State University (SDSU) to share their successful hybrid cloud UC deployment experiences and future plans to enhance mobility and automate processes.
Titled ‘The Evolution of the Personal Assistant,' Myers' first presentation will take place today, March 31, from 10:30-11:30 AM at Reunion E. Myers will take a detailed look at how the surge of smart mobile devices, coupled with a growing Millennials workforce, is projected to accelerate the adoption of virtual personal assistants for enhanced campus communications.
On Wednesday, April 2 from 1:15-2:15 PM at Reunion F, Myers will be joined by a co-presenter from SDSU to explore the intersection between UC and new mobile and cloud initiatives. They will explore the challenges universities face when transitioning their legacy communications landscape to new and advanced technology – while considering security, interoperability and ROI.
"We're very proud that more than 1,100 educational institutions are using our UC applications," said Denny Michael, Vice President of Marketing at AVST. "The higher education market is a key focus for AVST and we have been strong supporters of the annual ACUTA event for 10 years running. ACUTA is the perfect forum for us to connect directly with colleges and universities as they ready themselves for the transition to UC and to help prepare them for what the future holds."
ACUTA, the Association for Information Communications Technology Professionals in Higher Education, is an international non-profit educational association serving colleges and universities. Representing over 1,700 individuals at nearly 750 institutions of higher education with members ranging from small schools and community colleges to the 50 largest U.S. institutions, ACUTA's core purpose is to support higher education institutions in achieving optimal use of communications technologies. AVST is a corporate affiliate of ACUTA and has been acknowledged for its support of ACUTA's regional and national events over the last six years.
For more information about AVST's products for the higher education marketplace, stop by their booth #401 at ACUTA or visit the company's website at www.avst.com.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
AVST Points to Interoperability as Key to UC Success for Enterprises 16 Mar 2014 5:00 PM (11 years ago)
ORLANDO, Fla., March 17, 2014 – Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of best of breed Unified Communications (UC) applications, will be on hand this week at Enterprise Connect to inform show attendees that the key to successful UC deployments is interoperability. Located in Booth #1405 at Enterprise Connect in Orlando, Florida, AVST will spotlight how CX-E can unify communications across any multi-vendor UC landscape.
Also at Enterprise Connect, AVST CTO Tom Minifie will discuss the next generation of virtual personal assistants in his presentation titled, "The Evolution of the Personal Assistant" today, March 17th from 3:00-3:45 p.m. in Sun Ballroom C. In his presentation, Minifie will explore how the surge of smart mobile devices, coupled with a growing Millennials workforce, is projected to accelerate the adoption of personal assistants for business users.
With the belief that interoperability is paramount to the success of any UC deployment, AVST designed its CX-E UC platform from the ground up to support the collection of technologies from multiple vendors that comprise enterprise communications landscapes today. "We set out more than 30 years ago to design a solution that delivers UC applications that make users more connected, efficient and productive on a platform that compliments any existing network," said Minifie.
CX-E's productivity enhancing UC applications include: unified messaging; speech recognition; context-aware personal assistant; mobile client; automated attendant; call processing; voicemail; fax; notification and other business process integration capabilities.
"Enterprise Connect is the perfect forum for cutting-edge companies deciding on the best approaches to Unified Communications for their business. AVST has been a strong supporter of this event for the last nine years and we look forward to discussing with show attendees new ways to implement their future communications strategies," said Denny Michael, AVST Vice President of Marketing.
At the show, Enterprise Connect attendees are encouraged to visit AVST's booth (Booth #1405) for a chance to win one of three Apple iPad® Air® tablets being awarded during the event.
For more information, please visit www.avst.com.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
Meteoric Growth of Virtual Personal Assistants: A New Era Is Upon Us 11 Mar 2014 5:00 PM (11 years ago)
ORLANDO, Fla., March 12, 2014 – "The smart machine era will be the most disruptive in the history of IT. New systems that begin to fulfill some of the earliest visions for what information technologies might accomplish - doing what we thought only people could do and machines could not – are now finally emerging," wrote Gartner industry analyst Tom Austin, in his recent report titled, "The Disruptive Era of Smart Machines is Upon Us."1 Enter virtual personal assistants – one of the biggest categories of smart machines.
While the idea of the speech-enabled personal assistant is certainly not new – consumers have engaged Apple Siri® and Google Now™ to help make their personal lives easier – there has been a lack of options available to serve the business workplace. Addressing this issue head-on is Applied Voice & Speech Technologies, Inc. (AVST), a pioneer in not only speech, but virtual personal assistant technology for the enterprise.
Next week at Enterprise Connect 2014 in Orlando, AVST CTO Tom Minifie will discuss the next generation of virtual personal assistants in his presentation titled, "The Evolution of the Personal Assistant" on March 17th from 3:00-3:45 p.m. in Sun Ballroom C. In his presentation, Minifie will explore how the surge of smart mobile devices coupled with a growing Millennials workforce is projected to accelerate the adoption of personal assistants for business users.
"There's no doubt that virtual personal assistants are on the rise. With users becoming more aware of and comfortable with so many smart machine technologies within their personal lives, it's a natural step for them to demand the same within their business lives," noted Minifie.
Last year, AVST introduced Atom™, 'AVST Total Office Manager,' to the enterprise to empower business users with a virtual personal assistant that can manage messages, calendars, calls and availability through voice interaction anywhere, anytime. With Atom, AVST has taken into account how human behavior has changed due to the proliferation of smart phones and today's 'always connected' frame of mind.
For more information, please visit www.avst.com. To learn more about AVST's Atom, visit http://www.avst.com/atom/.
1Gartner "The Disruptive Era of Smart Machines Is Upon Us", by Tom Austin, September 30, 2013
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
,%20a%20pioneer%20in%20not%20only%20speech,%20but%20virtual%20personal%20assistant%20technology%20for%20the%20enterprise.%20%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3CSPAN%3E%3C/SPAN%3E%3CSPAN%3ENext%20week%20at%20%3Ca%20href%3D%22http://www.enterpriseconnect.com/orlando/%22%3EEnterprise%20Connect%202014%3C/a%3E%20in%20Orlando,%20AVST%20CTO%20Tom%20Minifie%20will%20discuss%20the%20next%20generation%20of%20virtual%20personal%20assistants%20in%20his%20presentation%20titled,%20%22The%20Evolution%20of%20the%20Personal%20Assistant%22%20on%20March%2017%3CSUP%3Eth%3C/SUP%3E%20from%203:00-3:45%20p.m.%20in%20Sun%20Ballroom%20C.%3CSPAN%3E%26nbsp;%20%3C/SPAN%3EIn%20his%20presentation,%20Minifie%20will%20explore%20how%20the%20surge%20of%20smart%20mobile%20devices%20coupled%20with%20a%20growing%20Millennials%20workforce%20is%20projected%20to%20accelerate%20the%20adoption%20of%20personal%20assistants%20for%20business%20users.%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3CSPAN%3E%3C/SPAN%3E%3CSPAN%3E%22There's%20no%20doubt%20that%20virtual%20personal%20assistants%20are%20on%20the%20rise.%3CSPAN%3E%26nbsp;%20%3C/SPAN%3EWith%20users%20becoming%20more%20aware%20of%20and%20comfortable%20with%20so%20many%20smart%20machine%20technologies%20within%20their%20personal%20lives,%20it's%20a%20natural%20step%20for%20them%20to%20demand%20the%20same%20within%20their%20business%20lives,%22%20noted%20Minifie.%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3CSPAN%3E%3C/SPAN%3E%3CSPAN%3ELast%20year,%20AVST%20introduced%20Atom%3CSUP%3E%26trade;%3C/SUP%3E,%20'AVST%20Total%20Office%20Manager,'%20to%20the%20enterprise%20to%20empower%20business%20users%20with%20a%20virtual%20personal%20assistant%20that%20can%20manage%20messages,%20calendars,%20calls%20and%20availability%20through%20voice%20interaction%20anywhere,%20anytime.%20%3CSPAN%3E%26nbsp;%3C/SPAN%3EWith%20Atom,%20AVST%20has%20taken%20into%20account%20how%20human%20behavior%20has%20changed%20due%20to%20the%20proliferation%20of%20smart%20phones%20and%20today's%20'always%20connected'%20frame%20of%20mind.%20%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3CSPAN%3E%3C/SPAN%3E%3CSPAN%3EFor%20more%20information,%20please%20visit%20%3C/SPAN%3E%3Ca%20href%3D%22http://www.avst.com/%22%3E%3CSPAN%3Ewww.avst.com%3C/SPAN%3E%3C/a%3E%3CSPAN%3E.%20To%20learn%20more%20about%20AVST's%20Atom,%20visit%3C/SPAN%3E%20%3CSPAN%3E%3Ca%20href%3D%22http://www.avst.com/atom/%22%3Ehttp://www.avst.com/atom/%3C/a%3E.%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3CSUP%3E%3CSPAN%3E1%3C/SPAN%3E%3C/SUP%3E%3CSPAN%3E%3CSUB%3EGartner%20%22The%20Disruptive%20Era%20of%20Smart%20Machines%20Is%20Upon%20Us%22,%20by%20Tom%20Austin,%20September%2030,%202013%3C/SUB%3E%3C/SPAN%3E%3C/P%3E%3C!---LinkIgnore--%3E%3Cp%3E%3Cb%3EAbout%20AVST%3C/b%3E%3Cbr%3EApplied%20Voice%20%26%20Speech%20Technologies,%20Inc.%20(AVST)%20is%20a%20leading%20developer%20of%20communications%20solutions%20for%20businesses%20of%20all%20sizes.%20%20Through%20its%20world-class%20unified%20communications%20platform,%20CallXpress%26reg;,%20AVST%20offers%20the%20industry's%20most%20powerful%20suite%20of%20second%20generation%20communications%20solutions%20including%20advanced%20call%20processing,%20voice%20messaging,%20unified%20messaging,%20fax,%20notification,%20and%20speech-enabled%20personal%20assistant%20(including%20automated%20attendant%20and%20hands-free%20mobile%20worker%20access).%3C/p%3E%3Cp%3EThe%20CallXpress%20Unified%20Communications%20platform%20is%20designed%20to%20facilitate%20the%20enterprise%20migration%20from%20legacy%20TDM%20call%20processing%20and%20voice%20mail%20solutions%20to%20IP-enabled%20unified%20communications%20by%20delivering%20the%20interoperability,%20scalability,%20feature%20depth%20and%20flexibility,%20and%20administrative%20capabilities%20that%20enterprise%20IT%20and%20Telecom%20teams%20are%20demanding.%3C/p%3E%3Cp%3EHeadquartered%20in%20Orange%20County,%20Calif.,%20AVST%20maintains%20facilities%20in%20Seattle,%20Wash.%20and%20the%20United%20Kingdom%20and%20has%20remote%20sales%20offices%20across%20the%20United%20States.%20%20With%20over%2040,000%20systems%20installed%20worldwide,%20AVST's%20unified%20communications%20solutions%20are%20sold%20and%20supported%20internationally%20by%20an%20extensive%20network%20of%20resellers%20and%20OEM%20partners.%20%20For%20more%20information%20contact%20Denny%20Michael,%20Vice%20President%20of%20Marketing,%20at%20949-699-2300%20or%20access%20the%20company's%20website%20at%20%3Ca%20href%3D%22http://www.avst.com%22%3Ewww.avst.com%3C/a%3E.%3C/p%3E%3Cbr%3E%3Cbr%3E)
AVST Extends UC Interoperability Leadership 19 Jan 2014 4:00 PM (11 years ago)
FOOTHILL RANCH, Calif., Jan. 20, 2014 – Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of best-of-breed Unified Communications (UC) software, today announced that the newest version of its CX-E 8.5 UC platform features a new SIP integration with Cisco Unified Communications Manager. The new release extends AVST’s leadership position in offering the broadest range of IP integrations to Avaya®, Alcatel-Lucent®, BroadSoft®, Cisco®, Microsoft®, Mitel®, ShoreTel® and Unify®. In addition to the integration, this version features new mobility and security enhancements.
More than 30 years ago, AVST believed that interoperability was paramount to the success of its UC platform and a key component to their product roadmap. AVST set out with this strategy based on an understanding that most enterprise communications landscapes are made up of a collection of technologies from multiple vendors that have been acquired over time. To avoid vendor lock-in, protect legacy and future UC investments and enable best-of-breed UC functionality, AVST knew that interoperability was a critical component to an enterprise’s UC success.
Today, AVST delivers the industry’s most interoperable UC platform in the market, integrating to all the major call control solutions, email, mobile devices, presence engines, calendar, fax and business data. Gartner VP Distinguished Analyst Steve Blood noted in a recent report that “interoperability and support for common standards should be integral to all UC deployments. Although they may have a primary UC partner, organizations should look for multiple vendors to meet all their requirements.”1
“How do we make Microsoft, Avaya, Cisco, Google™, IBM®, etc. co-exist? It’s a question we hear frequently,” said Tom Minifie, AVST Chief Technology Officer. “Our UC interoperability is the ‘glue’ that enables enterprises to leverage existing and future technology investments across a rapidly evolving and multi-vendor UC landscape. We provide our customers choice, while delivering functionality that makes their work-life more productive and engaging.”
The new Cisco SIP integration comes on the heels of several recently announced integrations and certifications. Last month, AVST announced successful interoperability testing with BroadSoft’s BroadWorks Communications Applications Server. The BroadSoft interoperability testing is one of several joint initiatives that AVST is pursuing to accelerate medium and large enterprise adoption of hybrid cloud-based UC solutions. In addition, AVST recently announced successful Mitel certification testing and Microsoft Silver Application Development integration competency.
The new version of CX-E 8.5 also includes new mobility features, location support for iPhone®, security features that restrict forwarding of voice messages, and more.
For more information, please visit www.avst.com.
1Gartner Critical Capabilities for Unified Communications, Steve Blood, Bern Elliot, June 24, 2013.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
,%20a%20leading%20provider%20of%20best-of-breed%20Unified%20Communications%20(UC)%20software,%20today%20announced%20that%20the%20newest%20version%20of%20its%20%3Ca%20href%3D%22http://www.avst.com/products/cx-e/overview.asp%22%3ECX-E%3C/a%3E%208.5%20UC%20platform%20features%20a%20new%20SIP%20integration%20with%20Cisco%20Unified%20Communications%20Manager.%20The%20new%20release%20extends%20AVST%E2%80%99s%20leadership%20position%20in%20offering%20the%20broadest%20range%20of%20IP%20integrations%20to%20Avaya%3CSUP%3E%3CSPAN%3E%26reg;%3C/SPAN%3E%3C/SUP%3E,%20Alcatel-Lucent%3CSUP%3E%3CSPAN%3E%26reg;%3C/SPAN%3E%3C/SUP%3E,%20BroadSoft%3CSUP%3E%3CSPAN%3E%26reg;%3C/SPAN%3E%3C/SUP%3E,%20Cisco%3CSUP%3E%26reg;%3C/SUP%3E,%20Microsoft%3CSUP%3E%26reg;%3C/SUP%3E,%20Mitel%3CSUP%3E%26reg;%3C/SUP%3E,%20ShoreTel%3CSUP%3E%26reg;%3C/SUP%3E%20and%20Unify%3CSUP%3E%3CSPAN%3E%26reg;%3C/SPAN%3E%3C/SUP%3E.%20In%20addition%20to%20the%20integration,%20this%20version%20features%20new%20mobility%20and%20security%20enhancements.%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3CSPAN%3E%3C/SPAN%3E%3CSPAN%3EMore%20than%2030%20years%20ago,%20AVST%20believed%20that%20interoperability%20was%20paramount%20to%20the%20success%20of%20its%20UC%20platform%20and%20a%20key%20component%20to%20their%20product%20roadmap.%20AVST%20set%20out%20with%20this%20strategy%20based%20on%20an%20understanding%20that%20most%20enterprise%20communications%20landscapes%20are%20made%20up%20of%20a%20collection%20of%20technologies%20from%20multiple%20vendors%20that%20have%20been%20acquired%20over%20time.%20To%20avoid%20vendor%20lock-in,%20protect%20legacy%20and%20future%20UC%20investments%20and%20enable%20best-of-breed%20UC%20functionality,%20AVST%20knew%20that%20interoperability%20was%20a%20critical%20component%20to%20an%20enterprise%E2%80%99s%20UC%20success.%3CSPAN%3E%26nbsp;%20%3C/SPAN%3E%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3CSPAN%3E%3CSPAN%3E%3C/SPAN%3E%3C/SPAN%3E%3CSPAN%3EToday,%20AVST%20delivers%20the%20industry%E2%80%99s%20most%20interoperable%20UC%20platform%20in%20the%20market,%20integrating%20to%20all%20the%20major%20call%20control%20solutions,%20email,%20mobile%20devices,%20presence%20engines,%20calendar,%20%3Ca%20href%3D%22http://www.avst.com/callxpress_resource_center/fax_resource_center.asp%22%20alt%3D%22Fax%20Resource%20Center%22%3Efax%3C/a%3E%20and%20business%20data.%20Gartner%20VP%20Distinguished%20Analyst%20Steve%20Blood%20noted%20in%20a%20recent%20report%20that%20%E2%80%9Cinteroperability%20and%20support%20for%20common%20standards%20should%20be%20integral%20to%20all%20UC%20deployments.%3CSPAN%3E%26nbsp;%20%3C/SPAN%3EAlthough%20they%20may%20have%20a%20primary%20UC%20partner,%20organizations%20should%20look%20for%20multiple%20vendors%20to%20meet%20all%20their%20requirements.%E2%80%9D%3CSUP%3E1%3C/SUP%3E%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3Cimg%20alt%3D%22%22%20src%3D%22http://www.avst.com/images_emailmailers/2014_avst_most_interoperable_table.gif%22%20width%3D%22500%22%20height%3D%22308%22%20/%3E%3C/P%3E%0A%3CP%3E%3CSPAN%3E%3C/SPAN%3E%3CSPAN%3E%E2%80%9CHow%20do%20we%20make%20Microsoft,%20Avaya,%20Cisco,%20Google%3C/SPAN%3E%3CSUP%3E%3CSPAN%3E%26trade;%3C/SPAN%3E%3C/SUP%3E%3CSPAN%3E,%20IBM%3CSUP%3E%3CSPAN%3E%26reg;%3C/SPAN%3E%3C/SUP%3E,%20etc.%20co-exist?%20It%E2%80%99s%20a%20question%20we%20hear%20frequently,%E2%80%9D%20said%20Tom%20Minifie,%20AVST%20Chief%20Technology%20Officer.%20%E2%80%9COur%20UC%20interoperability%20is%20the%20%E2%80%98glue%E2%80%99%20that%20enables%20enterprises%20to%20leverage%20existing%20and%20future%20technology%20investments%20across%20a%20rapidly%20evolving%20and%20multi-vendor%20UC%20landscape.%20We%20provide%20our%20customers%20choice,%20while%20delivering%20functionality%20that%20makes%20their%20work-life%20more%20productive%20and%20engaging.%E2%80%9D%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3CSPAN%3E%3C/SPAN%3E%3CSPAN%3EThe%20new%20Cisco%20SIP%20integration%20comes%20on%20the%20heels%20of%20several%20recently%20announced%20integrations%20and%20certifications.%20Last%20month,%20AVST%20announced%20successful%20interoperability%20testing%20with%20BroadSoft%E2%80%99s%20BroadWorks%20Communications%20Applications%20Server.%20The%20BroadSoft%20interoperability%20testing%20is%20one%20of%20several%20joint%20initiatives%20that%20AVST%20is%20pursuing%20to%20accelerate%20medium%20and%20large%20enterprise%20adoption%20of%20hybrid%20cloud-based%20UC%20solutions.%20In%20addition,%20AVST%20recently%20announced%20successful%20Mitel%20certification%20testing%20and%20Microsoft%20Silver%20Application%20Development%20integration%20competency.%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3CSPAN%3E%3C/SPAN%3E%3CSPAN%3EThe%20new%20version%20of%20CX-E%208.5%20also%20includes%20new%20mobility%20features,%20location%20support%20for%20iPhone%3CSUP%3E%3CSPAN%3E%26reg;%3C/SPAN%3E%3C/SUP%3E,%20security%20features%20that%20restrict%20forwarding%20of%20voice%20messages,%20and%20more.%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3CSPAN%3E%3C/SPAN%3E%3CSPAN%3EFor%20more%20information,%20please%20visit%20%3C/SPAN%3E%3Ca%20href%3D%22http://www.avst.com/%22%3E%3CSPAN%3Ewww.avst.com%3C/SPAN%3E%3C/a%3E%3CSPAN%3E.%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3CSUP%3E%3CSPAN%3E1%3C/SPAN%3E%3C/SUP%3E%3CSPAN%3EGartner%20Critical%20Capabilities%20for%20Unified%20Communications,%20Steve%20Blood,%20Bern%20Elliot,%20June%2024,%202013.%3C/SPAN%3E%3C/P%3E%3Cp%3E%3Cb%3EAbout%20AVST%3C/b%3E%3Cbr%3EApplied%20Voice%20%26%20Speech%20Technologies,%20Inc.%20(AVST)%20is%20a%20leading%20developer%20of%20communications%20solutions%20for%20businesses%20of%20all%20sizes.%20%20Through%20its%20world-class%20unified%20communications%20platform,%20CallXpress%26reg;,%20AVST%20offers%20the%20industry's%20most%20powerful%20suite%20of%20second%20generation%20communications%20solutions%20including%20advanced%20call%20processing,%20voice%20messaging,%20unified%20messaging,%20fax,%20notification,%20and%20speech-enabled%20personal%20assistant%20(including%20automated%20attendant%20and%20hands-free%20mobile%20worker%20access).%3C/p%3E%3Cp%3EThe%20CallXpress%20Unified%20Communications%20platform%20is%20designed%20to%20facilitate%20the%20enterprise%20migration%20from%20legacy%20TDM%20call%20processing%20and%20voice%20mail%20solutions%20to%20IP-enabled%20unified%20communications%20by%20delivering%20the%20interoperability,%20scalability,%20feature%20depth%20and%20flexibility,%20and%20administrative%20capabilities%20that%20enterprise%20IT%20and%20Telecom%20teams%20are%20demanding.%3C/p%3E%3Cp%3EHeadquartered%20in%20Orange%20County,%20Calif.,%20AVST%20maintains%20facilities%20in%20Seattle,%20Wash.%20and%20the%20United%20Kingdom%20and%20has%20remote%20sales%20offices%20across%20the%20United%20States.%20%20With%20over%2040,000%20systems%20installed%20worldwide,%20AVST's%20unified%20communications%20solutions%20are%20sold%20and%20supported%20internationally%20by%20an%20extensive%20network%20of%20resellers%20and%20OEM%20partners.%20%20For%20more%20information%20contact%20Denny%20Michael,%20Vice%20President%20of%20Marketing,%20at%20949-699-2300%20or%20access%20the%20company's%20website%20at%20%3Ca%20href%3D%22http://www.avst.com%22%3Ewww.avst.com%3C/a%3E.%3C/p%3E%3Cbr%3E%3Cbr%3E)
AVST’s CX-E Unified Communications Platform Completes Interoperability Testing with BroadSoft’s BroadWorks Communications Application Server 2 Dec 2013 4:00 PM (11 years ago)
FOOTHILL RANCH, Calif., Dec. 3, 2013 – Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of best-of-breed Unified Communications (UC) software, today announced that its CX-E 8.5 UC platform has completed SIP interoperability testing with BroadSoft’s® BroadWorks® communications application server. CX-E can now interoperate with the BroadWorks platform, delivering the unified messaging, speech recognition, personal assistant and business process integration applications that CX-E is well known for in the market. This interoperability is one of several joint initiatives that AVST is pursuing to accelerate medium and large enterprise adoption of hybrid cloud-based UC solutions.
Hybrid cloud UC deployments – a mix of private cloud and public cloud components –have recently been getting a lot of market attention. According to a recent Gartner report titled ‘Private Cloud Matures, Hybrid Cloud is Next,’ nearly three-fourths of large enterprises expect to have hybrid deployments by 2015,1 noted Gartner VP Distinguished Analyst Thomas J. Bittman. AVST’s enterprise class CX-E UC platform has been designed to support telephony switches, email and business applications, on premise and in the public cloud – making it an ideal bridge to a full IP cloud communications infrastructure.
“With the sizable and growing percentage of medium and large enterprises looking to deploy UC within a hybrid cloud configuration, it’s imperative that AVST interoperates with BroadSoft to provide our customers with the most flexible options for their approach to UC deployment,” said Tom Minifie, AVST's Chief Technology Officer. “Our CX-E provides the flexibility to support both cloud and premise-based solutions.”
CX-E delivers unified messaging, speech recognition, personal assistant, mobile client, automated attendant, call processing, voicemail, fax, notification and other business process integration – regardless of whether other UC components such as telephony, email and business applications reside on-premise or in the public cloud.
The University of North Carolina at Chapel Hill is one of the first AVST customers to deploy the new BroadWorks integration with CX-E as part of its strategic decision to transition its network to a cloud UC environment. For the University, CX-E is enabling the calculated migration of their telephony system to the cloud – with all of the same features and functions that students and staff have come to rely on for everyday tasks.
“AVST has made the transition from our existing telephony system an extremely painless experience,” noted Cheri Beasley, Customer Services Manager for the University of North Carolina. “We needed a vendor that could help bridge our communications infrastructure to the future, and AVST’s interoperability with BroadWorks helped us achieve our vision for an IP cloud-based telephony solution.”
“Our customers were impressed as AVST demonstrated its hybrid UC interoperability at our recent BroadSoft Connections users’ conference,” said Leslie Ferry, Vice President, Marketing, BroadSoft. “This interoperability provides our joint customers with the flexibility and simplicity to migrate their selected UC components to the public cloud at their own pace, and then add additional features and services as end-user demand increases.”
For more information, please visit www.avst.com.
1Gartner “Private Cloud Matures, Hybrid Cloud is Next”, by Thomas J. Bittman, September 6, 2013
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
AVST Achieves Mitel Compatible Certification 28 Oct 2013 5:00 PM (11 years ago)
FOOTHILL RANCH, Calif., October 29, 2013 — Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of best-of-breed Unified Communications (UC) software, today announced that its CX-E platform has achieved Mitel®-Compatible Test (MCT) certification. This designation indicates that after a detailed validation process, CX-E has earned Mitel's highest offered level of integration certification. The certification assures CX-E 8.5's mobile, voice and business process applications are designed to work seamlessly with the latest version of Mitel's MiVoice Business unified communications platforms. The certification covers IP-based interface protocols.
"This certification brings together AVST's and Mitel's support organizations, enabling us to work cohesively together to meet the needs of our common customers," said Tom Minifie, Chief Technology Officer for AVST. "Additionally, achieving Mitel-Compatible Test certification further solidifies our leadership position as the industry's most interoperable UC solution. AVST continues to focus on telephony interoperability — we currently offer more than 400 TDM and IP integrations — with more in the works."
The extensive interoperability of CX-E is ideally suited to economically add productivity-enhancing UC applications to a rapidly evolving IT landscape — telephony, email and corporate databases — on-premise, in a private, public cloud, or hybrid configuration. CX-E delivers best-of-breed UC applications including unified messaging; speech recognition; personal assistant; context-aware availability; mobile client; automated attendant; call processing; voicemail; fax; notification and other business process integration capabilities.
"Building and maintaining the right technology relationships to deliver customers high-value integrated solutions is a critical component of success in the business communications marketplace," said David Lowenstein, Director of Business Development for MSA. "Mitel continues to work with best-of-breed companies like AVST to deliver complete solutions that address the business challenges of our customers."
AVST is also a member of the Mitel Solutions Alliance (MSA), which helps create awareness of Mitel-compatible products and services among the Mitel reseller and customer base.
For more information about AVST, please visit the company's website at www.avst.com.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
,%20%3C/SPAN%3E%3CSPAN%3Ea%20leading%20provider%20of%20best-of-breed%20Unified%20Communications%20(UC)%20software,%3C/SPAN%3E%3CSPAN%3E%20today%20announced%20that%20its%20%3Ca%20href%3D%22http://www.avst.com/products/cx-e/specifications.asp%22%3ECX-E%3C/a%3E%20platform%20has%20achieved%20Mitel%3CSUP%3E%C2%AE%3C/SUP%3E-Compatible%20Test%20(MCT)%20certification.%20This%20designation%20indicates%20that%20after%20a%20detailed%20validation%20process,%20CX-E%20has%20earned%20Mitel's%20highest%20offered%20level%20of%20integration%20certification.%20The%20certification%20assures%20CX-E%208.5's%20mobile,%20voice%20and%20business%20process%20applications%20are%20designed%20to%20work%20seamlessly%20with%20the%20latest%20version%20of%20Mitel's%20MiVoice%20Business%20unified%20communications%20platforms.%20The%20certification%20covers%20IP-based%20interface%20protocols.%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3CSPAN%3E%3C/SPAN%3E%3CSPAN%3E%22This%20certification%20brings%20together%20AVST's%20and%20Mitel's%20support%20organizations,%20enabling%20us%20to%20work%20cohesively%20together%20to%20meet%20the%20needs%20of%20our%20common%20customers,%22%20%3C/SPAN%3E%3CSPAN%3Esaid%20Tom%20Minifie,%20Chief%20Technology%20Officer%20for%20AVST.%3C/SPAN%3E%3CSPAN%3E%20%22Additionally,%20achieving%20Mitel-Compatible%20Test%20certification%20further%20solidifies%20our%20leadership%20position%20as%20the%20industry's%20most%20interoperable%20UC%20solution.%20%20AVST%20continues%20to%20focus%20on%20telephony%20%3C/SPAN%3E%3CSPAN%3E%3Ca%20href%3D%22http://www.avst.com/solutions/interoperability.asp%22%3E%3CSPAN%3Einteroperability%3C/SPAN%3E%3C/a%3E%20%E2%80%94%3CSPAN%3E%20we%20currently%20offer%20more%20than%20400%20TDM%20and%20IP%20integrations%20%E2%80%94%20with%20more%20in%20the%20works.%22%3C/SPAN%3E%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3CSPAN%3E%3CSPAN%3E%3C/SPAN%3E%3C/SPAN%3E%3CSPAN%3EThe%20extensive%20interoperability%20of%20CX-E%3CSPAN%3E%20is%20ideally%20suited%20to%20economically%20add%20productivity-enhancing%20UC%20applications%20to%20%3C/SPAN%3Ea%20rapidly%20evolving%20IT%20landscape%20%E2%80%94%20telephony,%20email%20and%20corporate%20databases%20%E2%80%94%20on-premise,%20in%20a%20private,%20public%20cloud,%20or%20hybrid%20configuration.%20%20CX-E%20delivers%20best-of-breed%20UC%20applications%20including%20%3Ca%20href%3D%22http://www.avst.com/unified_messaging/leading_the_evolution_of_unified_messaging.asp%22%20alt%3D%22Leading%20the%20Evolution%20of%20Unified%20Messaging%22%3Eunified%20messaging%3C/a%3E;%20%3Ca%20href%3D%22http://www.avst.com/callxpress_resource_center/speech_resource_center.asp%22%20alt%3D%22Speech%20Resource%20Center%22%3Espeech%3C/a%3E%20recognition;%20personal%20assistant;%20context-aware%20availability;%20mobile%20client;%20automated%20attendant;%20%3Ca%20href%3D%22http://www.avst.com/callxpress_resource_center/call_processing_resource_center.asp%22%20alt%3D%22Call%20Processing%20Resource%20Center%22%3Ecall%20processing%3C/a%3E;%20%3Ca%20href%3D%22http://www.avst.com/callxpress_resource_center/voicemail_resource_center.asp%22%20alt%3D%22Voicemail%20Resource%20Center%22%3Evoicemail%3C/a%3E;%20%3Ca%20href%3D%22http://www.avst.com/callxpress_resource_center/fax_resource_center.asp%22%20alt%3D%22Fax%20Resource%20Center%22%3Efax%3C/a%3E;%20%3Ca%20href%3D%22http://www.avst.com/callxpress_resource_center/notification_resource_center.asp%22%20alt%3D%22Notification%20Resource%20Center%22%3Enotification%3C/a%3E%20and%20other%20business%20process%20integration%20capabilities.%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3CSPAN%3E%3C/SPAN%3E%3CSPAN%3E%22Building%20and%20maintaining%20the%20right%20technology%20relationships%20to%20deliver%20customers%20high-value%20integrated%20solutions%20is%20a%20critical%20component%20of%20success%20in%20the%20business%20communications%20marketplace,%22%20said%20David%20Lowenstein,%20Director%20of%20Business%20Development%20for%20MSA.%20%20%22Mitel%20continues%20to%20work%20with%20best-of-breed%20companies%20like%20AVST%20to%20deliver%20complete%20solutions%20that%20address%20the%20business%20challenges%20of%20our%20customers.%22%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3CSPAN%3E%3C/SPAN%3E%3CSPAN%3EAVST%20is%20also%20a%20member%20of%20the%20%3Ca%20href%3D%22http://domino1.mitel.com/internet/CTAppCatalog.nsf/activeCompanyByName/C5AF634A47F5DDDC85256E7F00548AC2?OpenDocument%22%3EMitel%20Solutions%20Alliance%3C/a%3E%20(MSA),%20which%20helps%20create%20awareness%20of%20Mitel-compatible%20products%20and%20services%20among%20the%20Mitel%20reseller%20and%20customer%20base.%3C/SPAN%3E%3C/P%3E%0A%3CP%3E%3CSPAN%3EFor%20more%20information%20about%20AVST,%20please%20visit%20the%20company's%20website%20at%20%3C/SPAN%3E%3CSPAN%3E%3Ca%20href%3D%22http://www.avst.com/%22%3E%3CSPAN%3Ewww.avst.com%3C/SPAN%3E%3C/a%3E%3C/SPAN%3E%3CSPAN%3E.%3C/SPAN%3E%3C/P%3E%3C!---LinkIgnore--%3E%3Cp%3E%3Cb%3EAbout%20AVST%3C/b%3E%3Cbr%3EApplied%20Voice%20%26%20Speech%20Technologies,%20Inc.%20(AVST)%20is%20a%20leading%20developer%20of%20communications%20solutions%20for%20businesses%20of%20all%20sizes.%20%20Through%20its%20world-class%20unified%20communications%20platform,%20CallXpress%26reg;,%20AVST%20offers%20the%20industry's%20most%20powerful%20suite%20of%20second%20generation%20communications%20solutions%20including%20advanced%20call%20processing,%20voice%20messaging,%20unified%20messaging,%20fax,%20notification,%20and%20speech-enabled%20personal%20assistant%20(including%20automated%20attendant%20and%20hands-free%20mobile%20worker%20access).%3C/p%3E%3Cp%3EThe%20CallXpress%20Unified%20Communications%20platform%20is%20designed%20to%20facilitate%20the%20enterprise%20migration%20from%20legacy%20TDM%20call%20processing%20and%20voice%20mail%20solutions%20to%20IP-enabled%20unified%20communications%20by%20delivering%20the%20interoperability,%20scalability,%20feature%20depth%20and%20flexibility,%20and%20administrative%20capabilities%20that%20enterprise%20IT%20and%20Telecom%20teams%20are%20demanding.%3C/p%3E%3Cp%3EHeadquartered%20in%20Orange%20County,%20Calif.,%20AVST%20maintains%20facilities%20in%20Seattle,%20Wash.%20and%20the%20United%20Kingdom%20and%20has%20remote%20sales%20offices%20across%20the%20United%20States.%20%20With%20over%2040,000%20systems%20installed%20worldwide,%20AVST's%20unified%20communications%20solutions%20are%20sold%20and%20supported%20internationally%20by%20an%20extensive%20network%20of%20resellers%20and%20OEM%20partners.%20%20For%20more%20information%20contact%20Denny%20Michael,%20Vice%20President%20of%20Marketing,%20at%20949-699-2300%20or%20access%20the%20company's%20website%20at%20%3Ca%20href%3D%22http://www.avst.com%22%3Ewww.avst.com%3C/a%3E.%3C/p%3E%3Cbr%3E%3Cbr%3E)
AVST Details Framework of UC Evolution at STC Fall 2013 Conference 30 Sep 2013 5:00 PM (11 years ago)
FOOTHILL RANCH, Calif., Oct. 1, 2013 – What lies at the intersection between Unified Communications (UC) and the new mobile and cloud initiatives that enterprises are undertaking? Applied Voice & Speech Technologies, Inc. (AVST) knows the answer: a complex set of new IT decisions need to be made. Organizations are increasingly being faced with the challenges that come with transitioning their legacy communications landscape to the future. Security, compliance, interoperability and ROI are all things that need to be considered. From October 1-4 at The Society of Telecommunications Consultants’ Annual Conference in Snowbird, Utah at the Snowbird Ski & Summer Resort, AVST will be on hand to give real-life examples of enterprises that have successfully architected their UC landscape for future success built around trends such as hybrid cloud and mobility.
On Thursday, October 3 from 2:20-2:40 p.m., Hardy Myers, President & CEO for AVST, will take consultants through a presentation titled, ‘From Fortune 500 Companies to the Nation’s Largest Universities: Framework for UC Evolution.’ Myers will provide insight into the UC initiatives happening at some of the country’s largest institutions - to aid attendees in their understanding of what the future holds for the UC market.
For more than five years now, AVST has been attending and speaking at the STC conference, viewing it as an ideal forum for connecting with telecommunications consultants. AVST’s focus at this year’s event will be on its recently released UC platform – CX-Series 8.5, which includes the enterprise class CX-E solution and the CX-S solution, which is designed for small-to-medium sized businesses. CX-Series 8.5 features AVST’s new individual UC productivity tool, Atom™. Directly answering the call for greater mobility, faster communications and support for cloud-based applications, Atom acts as a 24/7 personal assistant that understands the context of any given individual’s business situation. Atom learns a user’s context - including location - through geo-awareness within the mobile client or by sensing which Wi-Fi network is near, and syncs with a user’s calendar and instant messaging presence status.
“AVST has an extremely active consultant community, and we are committed to helping them build, expand and improve their UC expertise and services, allowing them to confidently recommend AVST solutions when and where they best meet client needs,” noted Denny Michael, Vice President of Marketing for AVST. “We believe they will find our CX 8.5 series to be a true game changer.”
For more information, please visit www.avst.com.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
AVST Points to Context-Aware UC as Critical to Transforming the Mobile Worker Experience 9 Sep 2013 5:00 PM (11 years ago)
FOOTHILL RANCH, Calif., September 10, 2013 — Today's enterprises — and their employees — look much different than they have in the past. With more employees transitioning to mobile worker status, the challenge to support these employees with seamless communications and presence information has risen to the forefront. While a variety of technologies have made today's mobile users more productive and efficient than ever before, Applied Voice & Speech Technologies, Inc. (AVST) views communications regardless of location as critical to the success of an enterprise moving forward.
To that end, dBrn Associates, a leading advisory firm specializing in wireless and mobility, recently produced a whitepaper titled The CIO's Guide to Enterprise Mobility, which explores the impact that several different factors related to today's mobile workforce have had on the enterprise. The trends and technologies addressed in the whitepaper include context-aware Unified Communications (UC), public vs. private cloud, mobile networks in transition, and the "Bring Your Own Device" (BYOD) movement.
"Whether it's through Wi-Fi association, cell tower identification or GPS, access to location information opens up a whole new world — that of context-aware UC," said dBrn Associates' Michael Finneran. Context-aware by definition is the ability for a UC solution to proactively gather information about an individual and then deliver real, usable information back to the user, regardless of their location. The ability to use location to automatically update presence status and deliver usable information back, based on location, marks a major step forward in user productivity. "Business users want an Apple® Siri®-like experience for the enterprise. They are looking for a personal assistant that can check inventory levels and backorder status as well as vacation balances and quota attainment for the month," added Finneran.
In addition to context-aware UC, the whitepaper from dBrn Associates looks at the rise of BYOD initiatives in the workplace; how the public and private clouds contribute to UC to help make enterprises more productive; and the effects of the expanding availability and declining cost of mobile devices. Finally, the whitepaper offers practical advice to CIOs through its ‘CIO Guides,' which outline policies, considerations and best practices for planning and implementing mobile policies in the enterprise.
At the conclusion of the study, Finneran identifies AVST as having a next generation mobile productivity tool. The new whitepaper spotlights AVST's Atom™, its context-aware, next generation ‘AVST Total Office Manager.' Recently launched, Atom brings new location-based services, federated presence, a multi-lingual speech interface, unified messaging and more to the workplace. With total office and mobile capabilities, Atom significantly increases workplace productivity and keeps people connected — wherever the day may take them.
To read The CIO's Guide to Enterprise Mobility in its entirety please visit: http://info.avst.com/pr09062013. Want to learn more about Atom? Please visit AVST's website at www.avst.com.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
AVST Achieves Microsoft Silver Application Development and Integration Competency 19 Aug 2013 5:00 PM (11 years ago)
FOOTHILL RANCH, Calif., August 20, 2013 – Applied Voice & Speech Technologies, Inc. (AVST) today announced that it has achieved a Microsoft® Silver Application Development and Application Integration competency, demonstrating its ability to meet Microsoft Corp. customers' evolving needs in today's dynamic business environment. To earn a Microsoft silver competency, partners must successfully demonstrate expertise through rigorous exams, culminating in Microsoft certifications. And to ensure the highest quality of services, Microsoft requires customer references for successful implementation and customer satisfaction.
AVST is widely recognized for delivering best of breed unified messaging on its CX-E platform to Microsoft office applications, regardless of whether they are in the cloud or on-premise. CX-E connects to Microsoft Exchange and Office 365™ to deliver unified messaging, contact dialing and calendar management, and to Microsoft Lync® to deliver presence aware call processing. Responding to the growing demand for hybrid UC cloud deployments, CX-E's industry leading interoperability enables customers the flexibility to keep their telephony on premise and migrate their email to the cloud. This extensive interoperability is ideally suited to enable this evolutionary transition of an enterprise's mission critical communications infrastructure. AVST also offers an Intelligent Gateway to Microsoft Lync, which enables businesses to leverage their existing PBX infrastructure while unlocking the full VoIP capabilities of Microsoft Lync.
"This Microsoft Silver competency showcases our expertise in today's technology market - and demonstrates our knowledge of Microsoft and its products," said Tom Minifie, Chief Technology Officer at AVST. "Our plan is to accelerate our customers' success by serving as trusted technology advisors for their business demands."
"By achieving a silver competency, organizations have proven their expertise in specific technology areas, placing them among the top 5 percent of Microsoft partners worldwide," said Jon Roskill, Corporate Vice President, Worldwide Partner Group at Microsoft Corp. "When customers look for an IT partner to meet their business challenges, choosing a company that has attained Microsoft competencies is a smart move. These are highly qualified professionals with access to Microsoft technical support and product teams."
AVST's achievement of silver competency from Microsoft proves that the CX-E Unified Communications platform runs seamlessly on the Windows Server® operating system, and integrates with on-premise or in the cloud Microsoft applications. CX-E is the industry's most interoperable UC platform, and delivers unified messaging, speech recognition, personal assistant, context-aware UC, mobile clients, automated attendant, call processing, voicemail, fax, notification, and other business process applications.
The Microsoft Partner Network helps partners strengthen their capabilities to showcase leadership in the marketplace on the latest technology, to better serve customers and, with 640,000 Microsoft partners in their ecosystem, to easily connect with one of the most active, diverse networks in the world.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
AVST Thinks Outside of Conventional UC Box with CX-Series 8.5 and Atom for the Enterprise 5 Aug 2013 5:00 PM (11 years ago)
FOOTHILL RANCH, Calif., August 6, 2013 – When it comes to communications, enterprises are shifting their outlook and times are changing. Mobility, cloud and context-aware Unified Communications (UC) are some of the catalysts driving these changes. Answering the call by businesses seeking faster, easier and more efficient ways of doing business in today's mobile age, Applied Voice & Speech Technologies, Inc. (AVST) today debuted the next generation of its best-of-breed UC platform - CX-Series 8.5. The new release includes both the enterprise-class CX-E solution and the CX-S solution, which is designed for small-to-medium sized businesses.
A key component of CX-Series 8.5 is AVST's new individual UC productivity tool, AtomTM, which delivers what Dave Michels, President of consulting firm Verge1, calls "A truly significant leap in enterprise communications. Atom picks up where consumer-class services like Siri leave off." Acting as a 24/7 personal assistant, Atom understands the context of any given individual's business situation. Atom learns a user's context - including location - through geo-awareness within the mobile client or by sensing which Wi-Fi network is near, and syncs with a user's calendar and instant messaging presence status. Atom can use this information to optimize call routing. Atom's powerful, multilingual speech interface enables users to safely and efficiently complete tasks, while mobile or stationary, through simple speech commands such as: "Call John Smith," "Get new messages" or "Get my calendar for today."
"CX-Series 8.5 is our most comprehensive UC offering to date, and directly answers the call for greater mobility, faster communications and support for cloud-based applications," said Tom Minifie, Chief Technology Officer for AVST. "Mobility, cloud and context-aware UC are the major communications trends impacting enterprises today, and this release enables our customers to stay at the forefront of these trends."
AVST has packed CX-Series 8.5 with the following new features:
- Multilingual Speech Recognition: Multiple speech recognition languages are now supported to deliver speech-enabled Automated Attendant and Personal Assistant capabilities;
- Federated Presence: Integration with Microsoft® Lync®, Exchange and Office 365™ and Google® Apps to announce to callers a user's availability and expected return time;
- Google Apps: Enhanced support for Google Apps including integration to contacts, calendaring and unified messaging;
- Location-Based Services: The AVST mobile client can send a user's location to the CX server to automate changes in personal availability based on location;
- Mobile System Administration: A new web-based system administration application enables CX system administrators to perform key administrative functions from their mobile phones and tablets;
- Federated Identity: CX Web PhoneManager now supports single sign-on with Microsoft Active Directory®.
CX-Series 8.5 is now available through AVST's established reseller channels worldwide. For more information about AVST's products, please visit the company website at www.avst.com.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
AVST UC Platform Delivers Mitel MCD Interoperability 24 Jun 2013 5:00 PM (11 years ago)
FOOTHILL RANCH, Calif., June 25, 2013 – Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of best of breed Unified Communications (UC) software, today announced that its CX-E UC platform has completed the first phase of the Mitel® third-party partner interoperability test certification process – Self-Assessment Testing (SAT). As a Mitel Solutions Alliance partner since 2004, AVST has demonstrated expertise integrating with Mitel's solutions. This designation indicates that, after a detailed validation process, Mitel Communications Director (MCD) using SIP and MiTAI protocols work seamlessly with CX-E mobile, voice and business process applications. Now that the SAT process is complete, AVST and Mitel will work toward completing the Mitel-Compatible Test (MCT) process.
AVST is pleased to be exhibiting at this year's Mitel Business Partner Conference, which takes place from June 25-27 at the Westin Diplomat Resort & Spa in Hollywood, Florida. Visit AVST at booth 614 to learn how UC market forces - including context, mobility and cloud - are fueling the next generation of user productivity. AVST has been on the leading edge of UC trends for the past 30 years, and knows what it takes to keep up with today's ‘21st Century Knowledge Worker'.
With a focus on improving mobile worker productivity, AVST will be on hand to demonstrate Atom™, the next generation 'AVST Total Office Manager,' which is available on the CX-E platform. Atom acts as a 24/7 office manager that performs everyday business tasks through a multi-lingual speech personal assistant, unified messaging and a secure mobile client. With total office and mobile capabilities, Atom significantly increases workplace productivity and keeps workers connected – wherever the day may take them.
For more information about AVST, please visit the company's website at www.avst.com.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
Largest Public University in New England, UMass Amherst, Selects AVST for Campus-Wide Communications 12 May 2013 9:00 PM (11 years ago)
FOOTHILL RANCH, Calif., May 13, 2013 – In an age of mobility, with college-age students and university staff alike relying primarily on mobile devices to keep them connected, the University of Massachusetts Amherst (UMass Amherst) embarked on a major project to replace its outdated Octel voicemail and call processing system for more cutting-edge technology. No small feat when you're the largest public university in New England with over 200 departments, 27,000 students (12,000 of which live on-campus) and 5,000 faculty and staff spread over a 1,450-acre campus.
At the outset of the project, UMass Amherst Director of Communications, Randy Sailer, identified Applied Voice & Speech Technologies, Inc. (AVST) as an ideal solution to bring them next generation voice and mobile technology. But after looking deeper, Sailer viewed AVST's CX-E as the platform to take the university into the future with a greater level of mobility and flexibility, unified messaging, contextually-aware personal assistant, mobile interface and integration with calendars and speech recognition. And under the hood, AVST brought the greatest level of high availability and disaster recovery to support their uptime goal of 99.999 percent for mission-critical departments like the police department, student services and health services, to name a few.
Today, the UMass Amherst CX-E system handles more than 288,000 calls per month. Of 200 departments campus-wide, 40 percent are currently using CX-E automated attendant to conduct daily business – saving the university both time and money.
"A campus of our size needs a communications solution that provides not only the highest reliability but also the power to support our large call volumes," stated Karen Howard, Manager of Voice Application Services for UMass Amherst. "From day one, AVST's CX-E platform has been rock solid. Its architecture, interoperability and powerful set of UC applications have allowed us to utilize all of the current, cutting-edge communication technologies that are out there today."
When looking to the future, the telecommunications team at UMass Amherst is focused on the mobility needs of its faculty, staff and students. The team is particularly excited for the future implementation of Atom™, AVST's context-aware Total Office Manager, into their communications mix. Atom will bring new location-based services, federated presence, a multi-lingual speech interface, unified messaging, and more to the university. Atom will significantly increase user productivity for the university and will keep faculty, staff and students connected – wherever the day may take them.
For more information about AVST, please visit the company's website at www.avst.com.
About UMass Amherst
UMass Amherst, the flagship campus of the University of Massachusetts system, is consistently ranked among the top public research universities in the nation. UMass Amherst offers 100 majors in a wide array of academic disciplines and nationally known programs of study. Over 27,000 students from all 50 states and over 100 countries attend the University, making its campus a national and international center for intellectual and cultural activity. With one of the largest residential life systems in the nation, UMass Amherst houses approximately 12,000 students on campus. The extensive library system is the largest at any public institution in the Northeast, and offers students a state-of-the-art learning environment through the Learning Commons, a place that fosters academic collaboration and social interaction. Students participate in over 300 organizations, 19 NCAA Division I athletic teams, extensive intramurals, living-learning residence halls, community service, and internships. The campus sits on nearly 1,450-acres nestled in idyllic Amherst, Massachusetts. With Boston and New York City just hours away, Amherst has a truly unusual combination of New England charm and international sophistication, which lends to its consistent ranking in the top 10 list of best college towns in America. For more information, visit www.umass.edu.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
AVST Showcases New Total Office Manager at ACUTA 14 Apr 2013 5:00 PM (11 years ago)
SAN DIEGO, Calif., April 15, 2013 –This week at the ACUTA Annual Conference 2013, Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of best-of-breed Unified Communications (UC) software, will preview Atom™, the next generation 'AVST Total Office Manager.' Acting as a dedicated, 24/7 office manager, Atom brings new location-based services, federated presence, a multi-lingual speech interface, unified messaging and more to the workplace – ramping up productivity and keeping faculty and staff connected – wherever they go. While at the show, attendees should stop by AVST's booth #307 at the Manchester Grand Hyatt in San Diego to meet Atom.
"Many consumers are familiar with personal assistant applications like Apple's Siri or Google Now for Android. This week at ACUTA we'll demonstrate how Atom brings a new level of user productivity to colleges and universities," said Denny Michael, Vice President of Marketing at AVST. "With more than 1,000 educational institutions – including 40 percent of the University of California's and California State University campuses – using our UC applications, it's clear that our mission of transforming productivity through UC is catching on."
Addressing key IT trends and challenges faced by colleges and universities, AVST President & CEO, Hardy Myers, will present attendees with the 'State of the UC Market – 2013 and Beyond.' Myers will share observations on what the future holds for the UC marketplace with insights on the hybrid cloud, context-aware UC, mobility and the impact of big data and social networking on organizations. In addition, he will explore how these forces have converged to create a new super user that makes more timely and informed decisions. Myers' presentation will take place in room Madeleine CD on Wednesday, April 17, from 1:15 – 2:15 pm.
ACUTA, which stands for the Association for Information Communications Technology Professionals in Higher Education, is an international non-profit educational association serving colleges and universities. Representing over 1,700 individuals at nearly 750 institutions of higher education with members ranging from small schools and community colleges to the 50 largest U.S. institutions, ACUTA's core purpose is to support higher education institutions in achieving optimal use of communications technologies. AVST is a corporate affiliate of ACUTA and has been acknowledged for its support of ACUTA's regional and national events over the last six years.
For more information about AVST's products for the higher education marketplace, please visit the company's website at www.avst.com.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
AVST Previews Atom - New Total Office Manager - at Enterprise Connect 17 Mar 2013 5:00 PM (12 years ago)
ORLANDO, Fla., March 18, 2013 – Get ready for the next generation of user productivity. Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of best-of- breed Unified Communications (UC) software, is previewing what analyst Michael Finneran of dBrn Associates, Inc. calls, "a first in enterprise mobility" – Atom™, the next generation 'AVST Total Office Manager.' Say hello to Atom at Booth #519 at the Enterprise Connect Show from March 18-21 at the Gaylord Palms in Orlando.
Acting as a dedicated, 24/7 office manager, Atom brings new location-based services, federated presence and a multi-lingual speech interface to the workplace – ramping up productivity and keeping you connected – wherever you go.
"We're excited to preview Atom to our customers – the capabilities it brings make it a true game-changer for the mobile worker," said Tom Minifie, AVST's Chief Technology Officer. "Atom redefines user productivity, keeps callers informed of your status, and enables people to work smarter. Through personal assistant applications like Apple's Siri or Google Search for Android, consumers are already familiar with this type of automated assistance. We've taken our 15+ years of experience in delivering speech-enabled personal assistant applications and added location, context and presence, which has led to Atom, the latest personal productivity offering from AVST."
On the move? Atom's location-based services know when you've arrived at the office, reached home or are anywhere in-between – and will deliver your calls to the optimal device. Atom is built with the most sought after mobile features including: unified messaging, hands-free speech access, single number reach, mobile number protection, location-based services and a native mobile client for iPhone® and Android™. Atom lets you manage your business calls, messages, contacts and presence status.
Simply speak up, Atom hears you. Atom is built with the world's leading speech recognition engine from Nuance®, which uses your voice to manage your business activities, such as "Call John Smith," "Get new messages" and "Get my calendar for today." Plus, Atom is multi-lingual and speaks and understands your language.
Need to let others know when you are away from your desk? Atom is in sync with your calendar, and notifies callers you are "in a meeting and will be back at 10 a.m." Atom also keeps an eye on your instant messaging presence and will not send calls to your device when set to 'Do not disturb.'
Atom connects to the cloud, delivering unified messaging to multiple email systems (premise-based and public cloud) including Microsoft® Exchange and Office 365, Lotus® Notes®, Google™ Gmail™, Novell® GroupWise® and any IMAP4 compliant e-mail system. Atom also connects to your contacts and calendar to maximize your productivity.
Additionally, this week at Enterprise Connect, Tom Minifie, AVST's Chief Technology Officer, will be speaking on the 'Top Three Strategic Trends for UC: Cloud, Mobility and Interoperability' on Tuesday, March 19, from 2:30-3:15 p.m. While at the show, attendees should stop by AVST's Booth #519 to learn about Atom and be entered into a drawing for a chance to win one of three iPad® minis.
Atom will be available in CX-E/S 8.5, which will be released in the next quarter through AVST's established reseller channels worldwide.
Related Stories: AVST Introduces Atom (UCStrategies.com)
http://www.ucstrategies.com/unified-communications-strategies-views/avst-introduces-atom.aspx
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
30 Years and Counting - AVST Draws UC Industry Together to Celebrate Excellence at Annual Oasis Event 12 Mar 2013 5:00 PM (12 years ago)
LAS VEGAS, March 13, 2013 – Coming on the heels of a big year for Applied Voice & Speech Technologies, Inc. (AVST) – in which the company marked 30 years of innovation in enterprise communications – the company will host its annual Oasis Reseller Conference this week at the Wynn Encore resort in Las Vegas. Taking place from March 13-15, the conference will provide insight into AVST’s corporate roadmap and unified communications product offerings, as well as marketing, sales and business development initiatives. Attracting strategic partners and resellers from around the world, the annual conference is host to new ideas and best practices.
What will participants gain from the conference? Attendees will hear from AVST President & CEO, Hardy Myers, who will present the current the state of the UC market and give a corporate update. In addition, AVST Chief Technology Officer, Tom Minifie, will be on hand to outline the company’s product strategy and roadmap moving forward – giving participants the opportunity to understand the development strategy behind new products and a roadmap to the future of unified communications. This session will also arm partners with the valuable competitive intelligence, tools and resources needed to develop solid and comprehensive communications strategies.
This year’s annual Oasis dinner affair will have a celebratory theme, as AVST recently marked its 30th year of excellence and innovation in communications. “For the past 30 years, we have been focused on delivering the highest level of service possible to our customers and partners. Our educational, collaborative Oasis events are just one of the avenues we take to achieve that,” said Denny Michael, AVST Vice President of Marketing. “The interaction at the Oasis conferences allows AVST to better understand market needs and focus on products that will help organizations achieve greater productivity and efficiency in the future.”
For more information, please visit the company website at www.avst.com.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
AVST Highlights CX-S and CX-E at UC Expo 4 Mar 2013 4:00 PM (12 years ago)
LONDON, March 5, 2013 – This week at the 2013 Unified Communications Expo (UC Expo) in London, Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of Unified Communications (UC) software, will be in Stand #F618 to showcase its CX-Series - the industry's most interoperable UC platform that brings best of breed mobile, voice and business process applications to the enterprise. AVST is also hosting a seminar titled, "UC Myth Busters: Is Everyone Talking About the Wrong Things?" in the Flexibility and Mobility Theater from 11:50 a.m.-12:20 p.m. on March 6th.
"Businesses today are faced with a myriad of complex issues regarding the deployment of next-generation Unified Communications applications in a mixed TDM and IP-PBX IT landscape," said Paul Cheslaw, Vice President and General Manager, EMEA for AVST. Addressing this challenge, AVST will demonstrate its CX-E platform, which supports over 400 TDM and IP integrations. The latest release of CX-E extends AVST's leadership position in offering the broadest range of IP integrations which include IP support for Avaya® (Communications Manager, CS1000 and IP Office), Alcatel-Lucent®, Cisco®, Dialogic®, Mitel®, Siemens® and ShoreTel®.
What are some of the misconceptions surrounding UC? Hosted by Paul Cheslaw, some of the UC myths AVST will bust and realities they will explore include:
- Is the Cloud an All-or-Nothing Decision? Hear about some critical considerations to determine whether the public cloud, private cloud or hybrid is your best bet.
- Is Lync my PBX Replacement? Discover how to integrate Lync into your communications infrastructure.
- Is a Single Vendor UC Suite in My Future? Gain insight into the reality of 1000+ IT executives' UC initiatives.
- CEBP: Is It Fool's Gold? Learn how the delivery of effective business processes is arguably the most powerful outcome that IT can bring to any organization in 2013.
AVST's solutions deliver best of breed UC applications including mobile clients, unified messaging, speech-enabled personal assistant and automated attendant, call processing, voicemail, fax, notification and other business process integration capabilities. AVST's UC solutions deliver an unparalleled level of interoperability, scalability, feature depth and resiliency. These UC solutions are designed specifically to support the enterprise migration to the cloud. AVST's products can be deployed in various configurations including premise-based, private cloud and hybrid. AVST offers CX-E, ideal for midsize businesses to multi-site global enterprises and CX-S, ideal for small to midsize businesses.
"We are excited for attendees to connect, collaborate and communicate with AVST at UC Expo's six different event areas: voice, video and conferencing; Microsoft®; social business and collaboration; flexibility and mobility; cloud and convergence; and contact center," noted Cheslaw. At the show, attendees should stop by stand #F618 for a chance to win an iPad® mini.
UC Expo highlights the latest business communications technologies from industry-leading exhibitors and gives people the chance to interact with the latest technology and hear from IT experts with live demonstration areas.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
AVST Expands Hybrid UC Cloud Support with Latest Release 28 Jan 2013 4:00 PM (12 years ago)
ORANGE COUNTY, Calif., January 29, 2013 – Applied Voice & Speech Technologies, Inc. (AVST), a leading provider of best of breed Unified Communications (UC) software, announced today that, in further support of the emerging enterprise trend towards hybrid UC cloud deployments, the latest release of its enterprise class CX-E UC platform now supports an enhanced integration to Microsoft® Office 365™, including unified messaging, calendaring, contacts and message waiting indicator.
While the majority of enterprise UC deployments today are premise-based (private cloud), recent surveys indicate a clear trend towards public cloud-based and hybrid premise and cloud-based deployments of UC and enterprise voice. As a first step, a growing number of enterprises are deploying public cloud-based email services while leveraging their remaining mission-critical voice infrastructure on-premise. "With either total or partial (hybrid) cloud-based enterprise UC deployments predicted to increase from 35% today to 70% in the future, hybrid deployments will clearly be the preferred approach for enterprise UC deployments in the future - based upon an extensive survey we just completed," said Michael Finneran, principal at dBrn Associates, Inc, the primary author of the study which was conducted by Webtorials, on behalf of Sonus Networks. In support of this trend, AVST has released this latest version of its enterprise class UC platform, CX-E, to address the growing popularity of these hybrid UC cloud deployments. Through its resilient UC architecture and extensive interoperability, CX-E can be attached to cloud email services such as Microsoft Office 365 and Google Gmail.
"2013 is the year of the hybrid UC cloud," said Tom Minifie, AVST's Chief Technology Officer. "Our customers are migrating from an on-premise Exchange Server email environment to Office 365 in the cloud. Seattle Pacific University is one example of this. The world class interoperability of AVST's CX-E platform has enabled Seattle Pacific University to operate in an evolving email environment while continuing to offer the University's faculty and staff a completely unified experience."
According to David W. Tindall, Assistant Vice President for Technology Services, Seattle Pacific University, "AVST's CX-E platform architecture and interoperability keep our university at the forefront of Unified Communications, and its powerful set of UC applications continues to elevate the business performance of our faculty and staff. We are now able to offer a seamless unified messaging experience, as well as manage and access our availability, contacts and calendaring from our mobile devices - regardless of whether we are using a premise or cloud-based email system."
Thousands of enterprise customers globally have chosen AVST's industry leading CX-E UC platform as part of their private cloud or hybrid cloud UC deployment strategy. Key features include:
- Highly scalable enterprise class architecture supports mission critical voice application modernization initiatives including centralization, full disaster recovery/business continuity capabilities and virtualization support;
- Broadest UC interoperability on the UC market enabling enterprises to leverage and unify their existing UC infrastructure investments as well as connect to the cloud for an optimal hybrid UC configuration; and
- Best of breed AVST mobile, voice and business process applications that deliver increased individual, work group and enterprise productivity.
CX-E 8.2 SU3 is now available through AVST's established reseller channels worldwide. For more information about AVST's products, please visit the company website at www.avst.com.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.
AVST Presents Trends Impacting Unified Communications at STC Conference 9 Oct 2012 5:00 PM (12 years ago)
ORANGE COUNTY, Calif., October 10, 2012–Applied Voice & Speech Technologies, Inc. (AVST), a leading developer of cloud and premise-based Unified Communications (UC) software solutions, today announced its participation in the Society of Telecommunications Consultants (STC) Fall Conference in Baltimore, Maryland. AVST President & CEO, Hardy Myers, will deliver a presentation titled, “State of UC – 2012 and beyond,” on Thursday, October 11. Myers will provide insight into IT executives’ UC initiatives now and into the future to aid attendees in their understanding of the true state of the UC market. Myers’ presentation explores:
- Key drivers of UC investments
- Obstacles to UC investments
- The evolving vendor landscape
- Market trends: Hyper-hybrid cloud, context and mobility
- The mobile explosion
- Maximizing UC investments to create a more productive, available and engaged enterprise
“Last week marked our 30 year anniversary,” said Denny Michael, AVST Vice President of Marketing. “Our success over the years has been largely due to our ecosystem of consultants and resellers, which we highly value. Educational gatherings like the STC Conference provide us with an ideal forum for networking with consultants and sharing UC customer experiences.”
Founded in 1976, the STC is a non-profit professional association of independent information and communication technology professionals, dedicated to enhancing the skills and expertise of members and delivering consulting services to clients with integrity and creativity. The STC membership includes consultants with diverse skills from all areas of information and communication technology. Please visit http://www.stcconsultants.org/?page=Conference for more conference details.
For more information about AVST's products, please visit the company's website at www.avst.com.
About AVST
Applied Voice & Speech Technologies, Inc. (AVST) is a leading developer of communications solutions for businesses of all sizes. Through its world-class unified communications platform, CallXpress®, AVST offers the industry's most powerful suite of second generation communications solutions including advanced call processing, voice messaging, unified messaging, fax, notification, and speech-enabled personal assistant (including automated attendant and hands-free mobile worker access).
The CallXpress Unified Communications platform is designed to facilitate the enterprise migration from legacy TDM call processing and voice mail solutions to IP-enabled unified communications by delivering the interoperability, scalability, feature depth and flexibility, and administrative capabilities that enterprise IT and Telecom teams are demanding.
Headquartered in Orange County, Calif., AVST maintains facilities in Seattle, Wash. and the United Kingdom and has remote sales offices across the United States. With over 40,000 systems installed worldwide, AVST's unified communications solutions are sold and supported internationally by an extensive network of resellers and OEM partners. For more information contact Denny Michael, Vice President of Marketing, at 949-699-2300 or access the company's website at www.avst.com.