Maintenance successfully completed.
Start: Wed, 16th Apr 2025 10:30
End: Wed, 16th Apr 2025 11:00
Clear: Wed, 16th Apr 2025 10:57
Edited: Wed, 16th Apr 2025 10:57
Status: Up
Maintenance: None
Engineers will be performing emergency maintenance at the exchange on a broadband cable link.
Start: Wed, 16th Apr 2025 10:30
End: Wed, 16th Apr 2025 11:00
Edited: Wed, 16th Apr 2025 10:32
Status: Partial
Maintenance: Emergency
Start: Tue, 15th Apr 2025 22:30
End: Tue, 15th Apr 2025 23:30
Clear: Tue, 15th Apr 2025 23:30
Edited: Wed, 16th Apr 2025 01:33
Status: Up
Maintenance: None
No issues have been seen since the hardware swap and services have remained stable.
Start: Mon, 14th Apr 2025 14:00
End: Tue, 15th Apr 2025 14:30
Update: Tue, 15th Apr 2025 20:00
Clear: Tue, 15th Apr 2025 20:18
Edited: Tue, 15th Apr 2025 20:19
Status: Up
Maintenance: None
A field engineer has replaced the hardware, and the services are now stable.
Start: Mon, 14th Apr 2025 14:00
End: Tue, 15th Apr 2025 14:30
Update: Tue, 15th Apr 2025 20:00
Edited: Tue, 15th Apr 2025 18:00
Status: Up
Maintenance: None
Maintenance successfully completed.
Start: Tue, 15th Apr 2025 01:05
End: Tue, 15th Apr 2025 07:00
Update: Tue, 15th Apr 2025 07:00
Clear: Tue, 15th Apr 2025 02:30
Edited: Tue, 15th Apr 2025 17:19
Status: Up
Maintenance: None
Maintenance successfully completed.
Start: Tue, 15th Apr 2025 01:05
End: Tue, 15th Apr 2025 07:00
Update: Tue, 15th Apr 2025 07:00
Clear: Tue, 15th Apr 2025 07:30
Edited: Tue, 15th Apr 2025 17:19
Status: Up
Maintenance: None
Maintenance successfully completed.
Start: Tue, 15th Apr 2025 01:05
End: Tue, 15th Apr 2025 07:00
Update: Tue, 15th Apr 2025 07:00
Clear: Tue, 15th Apr 2025 07:30
Edited: Tue, 15th Apr 2025 17:19
Status: Up
Maintenance: None
Maintenance successfully completed.
Start: Tue, 15th Apr 2025 00:01
End: Tue, 15th Apr 2025 06:00
Clear: Tue, 15th Apr 2025 06:30
Edited: Tue, 15th Apr 2025 17:18
Status: Up
Maintenance: None
Maintenance successfully completed.
Start: Tue, 15th Apr 2025 00:01
End: Tue, 15th Apr 2025 06:00
Clear: Tue, 15th Apr 2025 06:30
Edited: Tue, 15th Apr 2025 17:18
Status: Up
Maintenance: None
Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 14 hours during the maintenance window.
Start: Fri, 2nd May 2025 22:00
End: Sat, 3rd May 2025 16:00
Update: Sat, 3rd May 2025 16:00
Edited: Tue, 15th Apr 2025 16:45
Status: Outage
Maintenance: Planned
We will be conducting an emergency reboot of one of our core devices at this exchange and services will be impacted while this reboot takes place.
Zen apologises for any inconvenience caused by this.
Start: Wed, 16th Apr 2025 00:01
End: Wed, 16th Apr 2025 06:00
Edited: Tue, 15th Apr 2025 16:20
Status: Up
Maintenance: Emergency
Further updates will be posted here when available.
Start: Mon, 14th Apr 2025 14:00
Update: Tue, 15th Apr 2025 17:00
Edited: Tue, 15th Apr 2025 13:24
Status: Partial
Maintenance: None
Maintenance completed
Start: Mon, 14th Apr 2025 22:00
End: Mon, 14th Apr 2025 22:30
Clear: Tue, 15th Apr 2025 10:51
Edited: Tue, 15th Apr 2025 10:53
Status: Up
Maintenance: None
Replacement hardware is required, a field engineer has been tasked to swap a line card out.
Start: Mon, 14th Apr 2025 14:00
End: Tue, 15th Apr 2025 13:00
Update: Mon, 14th Apr 2025 21:15
Edited: Tue, 15th Apr 2025 08:52
Status: Partial
Maintenance: None
Our supplier has advised that the maintenance window has been changed to 17th April, between 00:00 and 06:00.
Start: Thu, 10th Apr 2025 02:45
Update: Thu, 17th Apr 2025 07:00
Edited: Tue, 15th Apr 2025 02:43
Status: Partial
Maintenance: Emergency
Some services in the Penzance area will be experiencing intermittent connection, we are currently investigating the issue.
Start: Mon, 14th Apr 2025 14:00
Update: Mon, 14th Apr 2025 21:15
Edited: Mon, 14th Apr 2025 19:05
Status: Partial
Maintenance: None
Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 1 hour 30 minutes during the maintenance window.
Start: Fri, 2nd May 2025 01:05
End: Fri, 2nd May 2025 07:00
Update: Fri, 2nd May 2025 07:00
Edited: Mon, 14th Apr 2025 15:58
Status: Outage
Maintenance: Planned
Our supplier is carrying out planned maintenance affecting the listed exchange. Customers will lose connectivity for 2 hours during the maintenance window.
Start: Thu, 1st May 2025 01:05
End: Thu, 1st May 2025 07:00
Update: Thu, 1st May 2025 07:00
Edited: Mon, 14th Apr 2025 15:50
Status: Outage
Maintenance: Planned
Maintenance successfully completed.
Start: Mon, 14th Apr 2025 01:05
End: Mon, 14th Apr 2025 07:00
Update: Mon, 14th Apr 2025 07:00
Clear: Mon, 14th Apr 2025 08:00
Edited: Mon, 14th Apr 2025 14:57
Status: Up
Maintenance: None
Maintenance successfully completed.
Start: Mon, 14th Apr 2025 01:05
End: Mon, 14th Apr 2025 07:00
Update: Mon, 14th Apr 2025 07:00
Clear: Mon, 14th Apr 2025 08:00
Edited: Mon, 14th Apr 2025 14:57
Status: Up
Maintenance: None
Maintenance successfully completed.
Start: Mon, 14th Apr 2025 01:05
End: Mon, 14th Apr 2025 07:00
Update: Mon, 14th Apr 2025 07:00
Clear: Mon, 14th Apr 2025 08:00
Edited: Mon, 14th Apr 2025 14:57
Status: Up
Maintenance: None
On Wednesday 16th April we will be performing emergency maintenance on the Zen Cloud backup storage system from 10:30 - 12:00.
During this time backup and restores from the platform may be unavailable.
Zen regret any inconvenience this may cause.
Start: Wed, 16th Apr 2025 10:30
End: Wed, 16th Apr 2025 12:00
Edited: Mon, 14th Apr 2025 14:54
Status: Up
Maintenance: Emergency
Our supplier will be performing a repair after 23:00 tonight to fix the issue.
Start: Thu, 10th Apr 2025 02:45
Update: Tue, 15th Apr 2025 10:00
Edited: Mon, 14th Apr 2025 13:01
Status: Partial
Maintenance: None
Start: Fri, 11th Apr 2025 07:47
End: Sat, 12th Apr 2025 09:30
Update: Mon, 14th Apr 2025 11:00
Clear: Mon, 14th Apr 2025 12:59
Edited: Mon, 14th Apr 2025 13:00
Status: Up
Maintenance: None