Alert Fatigue: Manage Cybersecurity Noise, and Filter to Identify Threats 11 Apr 9:57 AM (7 days ago)
Cybersecurity teams are constantly bombarded with alerts from disparate tools, such as endpoint detection and response (EDR) platforms, SIEM solutions, firewalls, intrusion detection systems (IDS), and vulnerability scanners. While these alerts are crucial for maintaining security, the large volume of alerts often leads to a phenomenon known as alert fatigue.
Alert fatigue is more than just an operational headache; it’s a critical security risk. When teams are overwhelmed, real threats can be missed amid the noise. Worse, alert fatigue can lead to slow response times, desensitization to high-priority incidents, and burnout among security professionals.
So how can organizations cut through the noise and focus on what matters most?
The Problem with “More” in Cybersecurity
Modern IT environments demand layered security architectures. While each layer is necessary, every added system brings more alerts. Some of these are redundant. Others are false positives. Many are just informational, offering little context or next steps.
Without proper integration and correlation, alerts multiply without clarity, creating:
- Unmanageable alert volumes
- Duplication across tools
- Lack of prioritization or context
- Manual triage bottlenecks
These issues make it hard to detect and respond to real threats effectively
Why Alert Fatigue Is a Security Risk
- Critical Alerts Get Buried: Security teams may overlook or ignore critical events when overwhelmed by low-priority notifications.
- Slower Response Times: Investigations are delayed as analysts sort through thousands of alerts manually.
- Increased Risk of Human Error: Repetitive alert triage leads to cognitive overload, increasing the chance of misclassifying a real threat.
- Burnout and Talent Retention Challenges: Alert fatigue contributes to burnout and the ongoing talent shortage.
Strategies to Manage The Noise and Focus on Threats
To combat alert fatigue, organizations must improve how they filter, correlate, and respond to alerts.
Implement Advanced Correlation and Contextualization
Not every alert deserves the same level of attention. Incident Response and Remediation platforms or Endpoint Detection and Response (EDR) solutions should correlate data from multiple sources, identify patterns, and highlight alerts that are part of a broader attack sequence.
Look for platforms that:
- Enrich alerts with threat intelligence
- Connect seemingly isolated incidents
- Suppress redundant or low-confidence alerts
Prioritize Alerts Based on Risk
Risk-based prioritization uses factors such as asset criticality, threat actor tactics, and potential business impact to score alerts. This allows analysts to focus first on what poses the greatest risk to the organization.
Solutions with built-in machine learning and behavioral analysis can improve prioritization over time.
Automate Repetitive Triage Work
More mature security teams are automating and orchestrating repetitive tasks such as:
- Validating indicators of compromise (IOCs)
- Gathering context from threat intel feeds
- Containing endpoints or isolating users automatically
This reduces analyst workload and improves consistency in incident response.
Establish Clear Alert Routing and Escalation Workflows
Ensure that alerts are routed to the right team members based on skill set, urgency, and severity. Set thresholds for automated escalation when a certain alert volume or severity is met.
Defined playbooks and runbooks streamline response, reduce confusion, and ensure critical alerts aren’t dropped.
Continuously Update Alerting Rules
Security environments change, and so should alerting thresholds and detection rules. Regularly review what’s triggering alerts and fine-tune your systems to reduce noise. Engage with MDR (Managed Detection and Response) providers to ensure configurations align with evolving threats.
Thrive’s Approach to Reducing Alert Fatigue
At Thrive, we help mid-market and enterprise organizations cut through cybersecurity noise with a managed detection and response service that goes beyond basic alerting. Our SOC analysts work 24x7x365 to:
- Aggregate data across tools and environments
- Use AI-driven correlation and prioritization
- Provide only actionable alerts backed by full context
- Automate containment and escalation where appropriate
Thrive doesn’t just flood your inbox with notifications. Thrive helps you identify and act on real threats fast, while filtering out the noise that clutters your inbox and wastes your team’s time.
Alert fatigue isn’t just annoying — it’s a serious obstacle to effective cybersecurity. To fight back, organizations must shift from raw alert generation to smart alert management, combining automation, correlation, and expert oversight. By filtering out the noise, your team can concentrate on what matters: stopping threats before they cause damage.
Contact Thrive to learn how we can help you reduce alert fatigue and improve your security outcomes.
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Thrive Spotlight: Janet Salvo – Service Delivery Manager 10 Apr 1:13 PM (8 days ago)
Thrive Spotlight: Janet Salvo – Service Delivery Manager
Welcome back to another installment of our “Thrive Spotlight” blog series.
Our featured employee is Janet Salvo, Service Delivery Manager. Working in Event Management, Janet and her team are responsible for the monitoring of networks for all our clients and troubleshooting all alerts that come through. Her responsibility in the department is to manage the amazing team that she works with. She tries to make sure that she is always keeping her team, our clients, and the company happy by working on updating our processes and procedures.
Janet lives in Westbook, Maine, just outside of Portland, and works out of our Cumberland, Maine office. Janet loves to spend time with her friends and family. She has a kayak and loves to bring it out on the river, since it is such a peaceful place. Janet also likes live music and is eagerly waiting to go an upcoming country festival in Portland, Maine. She is a Dog Mom to her two beloved Italian Greyhounds, Biscotti and Whisper, and a Bunny Mom to Luna, who all bring her so much joy and laughter.
Hi Janet! Can you tell us about your background and how you came to Thrive?
I was a bit of a “Jack of All Trades” before going to school for IT and coming to Thrive. I had many hats: real estate, dog grooming, dog training, and a massage therapist. Each of the positions presented challenges that lead me forward to the next one.
IT has always fascinated me. I started out with an Apple 11e when I was younger and as I grew older, people always came to me to resolve their computer issues. One time, when I was living in California, I was working at the Comedy Store in LA as one of the overnight managers. I took a four-day weekend to Palm Springs and the computer system at “The Store” went down. I had to walk them through getting it back up and running over the phone.
Ultimately, my decision to pursue IT became clear. I enrolled in school, and from there my journey led me to Thrive. This path has aligned perfectly with my long-term career goals, although, once I hit retirement, I think I will get back into dog training!
Where did you go to school or get training?
I attended the Northeast Technical Institute and graduated from the Network Administration and Design Program.
What do you most enjoy about working for Thrive?
Hands down, the people, my teams, the people I work with outside of my team, and our clients. I am a people person, so I love being able to work with so many. It is also a pleasure to help my team grow. I recently had the chance to help some of my team members move into new departments they dreamed of being in and it was incredibly rewarding.
Are there any recent exciting projects at Thrive you can tell us about?
We do have an upcoming project coming up that will greatly impact my team and I am super excited about it. This is in the final stages of being created and as of now, there is no set go live date, so I don’t want to share too much yet. Aside from that, my team is constantly changing processes to make the workload more efficient.
Are you interested in learning more about Thrive? Click here!
Don’t forget to follow us on Twitter and LinkedIn for the latest news, and continue checking our blog for more in our “Thrive Employee Spotlight” series. Until next time…
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Beyond the Breach: The Ongoing Impact of the Change Healthcare Attack 10 Apr 7:36 AM (8 days ago)
Thousands of healthcare providers across the country rely on Change Healthcare’s solutions and services, including the exchange of healthcare data and financial transactions between healthcare providers, insurers, and patients. The fallout from the attack led to months of outages for these organizations, and healthcare providers had to turn away patients and cancel appointments until they could recoup their systems. Eventually, United Health Group, the parent company of Change Healthcare, was forced to pay the attackers a $22 million ransom to prevent patient data from leaking.
The Change Healthcare data breach demonstrated how much an indirect attack can impact an organization and the critical need for having the right cybersecurity protocols in place. Organizations both in and outside of healthcare rely on third-party vendors, opening new vulnerabilities that could have an immense impact on operations if not addressed. Luckily, every company can learn from the Change Healthcare attack and use those lessons to build more substantial and secure operations.
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Thrive Awarded State of Florida Contract for Digital Security Solutions 9 Apr 4:35 AM (9 days ago)
New contract will provide state, county and city agencies with cutting-edge cybersecurity solutions
Tallahassee, FL April 9, 2025 – Thrive, a global technology outsourcing provider for cybersecurity, Cloud, and IT managed services, announced today that it has been selected by the State of Florida, Department of Management Services as a vendor for the Digital Security Solutions contract. This latest partnership adds to the list of state and local governments that trust Thrive to protect them from cyber threats, including phishing attempts and data breaches.
Local and state governments continue to be targets of cyberattacks, and the effect is costly. According to IBM’s Cost of a Data Breach Report 2024, the global average cost of a data breach is $4.88 million. And with a government’s limited resources, a cyberattack can be devastating, not only financially but also to the trust of its constituents.
To enable these organizations to strengthen their cybersecurity and better protect their data, Thrive has a dedicated public sector team with more than 20 years of experience. This team delivers proactive, fully managed security solutions designed to protect state agencies from cyber risk.
Florida’s Department of Management Services will allow Thrive to provide cybersecurity solutions to state agencies and other eligible entities across multiple service categories, including:
- Service Category 3: Endpoint Detection and Response Fortinet FortiEDR with Thrive Management
- Service Category 5: Email Security Checkpoint Harmony Email & Collaboration Security with Thrive Management
- Service Category 10: Secure Access Service Edge (SASE) Checkpoint SASE with Thrive Management
“State and local governments are seeing an influx of data at the exact same time that cyberattacks are becoming more sophisticated. It has never been more important to ensure government systems are updated, teams are trained, and data is protected,” said Bill McLaughlin, CEO of Thrive. “Thrive has a deep understanding of the unique needs of local and state governments across our cybersecurity journey. When government agencies like the State of Florida, partner with us, we bring in our team of experts to handle cybersecurity risk so the organization can focus on serving citizens.”
To learn more about Thrive’s CJIS offerings, click here.
About Thrive
Thrive delivers global technology outsourcing for cybersecurity, Cloud, networking, and other complex IT requirements. Thrive’s NextGen platform enables customers to increase business efficiencies through standardization, scalability, and automation, delivering oversized technology returns on investment (ROI). They accomplish this with advisory services, vCISO, vCIO, consulting, project implementation, solution architects, and a best-in-class subscription-based technology platform. Thrive delivers exceptional high-touch service through its POD approach of subject matter experts and global 24x7x365 SOC, NOC, and centralized services teams. Learn more at www.thrivenextgen.com or follow us on LinkedIn.
Contacts
Amanda Maguire
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Technology Strategy and Governance: What Does Excellence Look Like 7 Apr 7:30 AM (11 days ago)
Businesses need a strong technology governance framework to remain competitive, secure, and efficient in today’s marketplace. But what does excellence in governance look like? Organizations that achieve excellence align their technology investments with strategic goals, maintain robust security and compliance measures, and implement processes that promote accountability, agility, and innovation.
The Foundations of an Excellent Technology Strategy
A well-defined technology strategy provides a roadmap for leveraging IT to drive business success. A robust strategy will cover both current objectives and ways to adapt as new situations emerge:
- Business Alignment: IT investments and initiatives should directly support business objectives, enabling growth, operational efficiency, and customer satisfaction.
- Innovation and Agility: A forward-looking strategy incorporates emerging technologies such as AI, cloud computing, and automation to foster innovation and maintain a competitive edge.
- Scalability and Flexibility: Organizations must ensure their IT infrastructure can scale to accommodate growth while remaining flexible to adapt to new opportunities and challenges.
- Risk Management: Proactive identification and mitigation of risks, including cybersecurity threats, regulatory changes, and operational disruptions, are essential for sustainability.
Defining Governance Excellence
One way of looking at technology governance is that it focuses on how to execute the IT strategy in a secure, compliant, and efficient manner. Excellence in IT governance can be characterized by:
Clear Policies and Standards: Organizations should establish comprehensive IT policies that govern data management, security, procurement, and compliance.
- Strong Leadership and Accountability: IT governance should be overseen by a dedicated team, including executives, IT leaders, and compliance officers, ensuring accountability across all levels.
- Cybersecurity and Compliance: A robust governance framework includes proactive security measures, continuous monitoring, and adherence to industry regulations such as GDPR, HIPAA, or SOC 2.
- Performance Monitoring and Continuous Improvement: Establishing key performance indicators (KPIs) and regularly assessing IT performance ensures continuous optimization and alignment with business needs.
How Thrive Can Help
Thrive enables organizations to achieve their strategic objectives by helping them define and execute technology strategy and governance. Thrive provides real-world experience and insights through a comprehensive suite of services:
- Trusted Advisors: Thrive offers a variety of different types of consulting and engagement to meet you where you are and inform your overall IT approach. From current-state assessments to vCIO engagements, you can gain a deeper understanding of your IT teams, processes, and platforms and how to align them to your overall goals.
- Strategic IT Planning: Thrive works closely with organizations to develop a tailored technology roadmap that drives innovation, scalability, and efficiency while helping organizations reach their business goals.
- Security & Compliance Expertise: Thrive’s cybersecurity solutions, including endpoint detection and response, threat intelligence, and compliance support, help businesses stay ahead of evolving risks.
- Managed IT Services: Thrive provides 24x7x365 monitoring, proactive support, and automation-driven IT management to ensure continuous operations and minimize downtime.
- Cloud & Infrastructure Optimization: Thrive’s cloud solutions help organizations modernize legacy systems, optimize workloads, and enhance IT resilience.
By continuously evolving their strategies and governance models, companies can remain resilient and adaptable in an ever-changing technological landscape. Download our latest Mid-Market Guide to Microsoft 365 Governance for more information on how to get started.
Contact Thrive to learn more about how your business can confidently navigate the complexities of technology strategy and governance, ensuring a secure, scalable, and future-ready IT environment.
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AI Is Changing The Managed Services Game 7 Apr 7:14 AM (11 days ago)
Thrive, an MSP based in Foxborough, Mass., is harnessing AI to transform how managed services handle routine tasks by streamlining operations, detecting issues before they arise and allowing technicians to focus on critical problems rather than getting bogged down by routine maintenance, said CEO Bill McLaughlin. This results in a smoother, quicker customer experience, which leads to higher satisfaction and efficiency, he said.
But those benefits only come through thoughtful implementation, he said.
“You need the right team in place to roll it out and, like any technology, it needs constant attention,” McLaughlin told CRN. “AI runs on data, so organizations need to ensure that the data is clean, secure and maintained.”
While AI has the potential to significantly enhance managed services, success hinges on careful planning, expert implementation and rigorous data hygiene, McLaughlin said.
“There needs to be proper quality control and security around the data you’re working with,” he said. “It’s not just about flipping a switch and turning it on. If not properly vetted, AI could introduce more problems than it solves.”
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Professional/Managed Services 4 Apr 6:59 AM (14 days ago)
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Productivity Services 4 Apr 6:58 AM (14 days ago)
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Managed Cloud Services 4 Apr 6:57 AM (14 days ago)
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Enhancing Microsoft 365 Security with Thrive’s Managed Detection and Response Services 3 Apr 6:00 AM (15 days ago)
As cyber threats continue to evolve, businesses need more than just visibility into security incidents; they need rapid, automated responses that mitigate risks before they escalate. That’s why Thrive is introducing an enhanced Managed Detection and Response (MDR) service for Microsoft 365 that delivers cutting-edge threat detection and auto-remediation capabilities.
Why Microsoft 365 Detection and Response Matters
Microsoft 365 is a cornerstone of modern business operations, but it also presents a significant attack surface for cybercriminals. Hackers and other threat actors are increasingly targeting SaaS environments, exploiting vulnerabilities in email, collaboration tools, and identity management systems. Traditional security information and event management (SIEM) solutions can identify suspicious activity but lack built-in mechanisms to respond in real-time. This gap leaves organizations vulnerable to breaches, data loss, and account takeovers.
Thrive’s Microsoft 365 Detection and Response
To strengthen Microsoft 365 security, Thrive enhanced its security platform with new capabilities to continuously monitor Microsoft 365 for anomalous activity, unauthorized access attempts, and potential security breaches. What sets Thrive’s service apart is its new auto-remediation feature, which proactively responds to identified threats in real time.
Thrive Microsoft 365 Detection and Response goes beyond simple threat detection. It enables automated protective actions, such as:
- Locking accounts exhibiting problematic behavior.
- Blocking access to compromised services.
- Restricting unauthorized attempts to modify security settings.
This automation significantly reduces response times, minimizing the window of exposure and mitigating risks before they cause harm. Thrive Security Operations Center (SOC) and support teams will then investigate and help get the compromised account back to secure state.
Migration and Availability
Starting in April, our existing O365/M365 Security Monitoring customers will be enabled with the new response capabilities. This transition will ensure they benefit from enhanced security automation and streamlined threat response. The new Microsoft 365 Detection and Response features will also be available as an add-on option for clients subscribed to EDR, MDR, and other Thrive security services.
The Thrive Advantage
Thrive’s security-first approach ensures businesses can operate with confidence in today’s evolving threat landscape. Our MDR services provide:
- 24×7 Threat Monitoring: Continuous oversight of Microsoft 365 environments to detect and respond to cyber threats.
- Automated Response & Remediation: Auto-remediation feature that proactively neutralizes security risks.
- Expert Security Guidance: Thrive’s cybersecurity professionals help organizations optimize their security strategy.
- Seamless Integration: Enhanced MDR services align with existing security infrastructure, including EDR and SIEM, for comprehensive protection.
Secure Your Microsoft 365 Environment Today
With cyber threats becoming more sophisticated, businesses can’t afford to rely on detection alone. Thrive’s MDR services provide real-time threat response and automation for Microsoft 365 environments, ensuring security teams stay ahead of attacks. Contact Thrive today to learn how you can strengthen your Microsoft 365 security with next-gen MDR capabilities.
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