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Shiny and new — why are these still words for government innovation? 17 Jun 2013 | 04:58 am
Last Friday, I attended DesignGov’s event Towards a Unified Theory of Shiny New Things, largely as a catch-up on where open government, design thinking and government innovation are at in the Australi...
A thousand nos for every yes — the essence of design 12 Jun 2013 | 05:40 am
Apple’s keynote pre-roll from the 2013 WWDC. The language in this video speaks powerfully to the designer in me. If design isn’t to appeal to people’s hearts as well as their heads, if we’re not desig...
GovCamp 2013 — Where and how does government innovation happen? 7 Jun 2013 | 05:35 pm
At GovCamp Australia 2013 this week, there were two identifiable two groups of people who presented and talked about the topics of inspiring government innovation, empowering people and liberating cap...
Book Review: The Innovator’s DNA 23 May 2013 | 05:48 am
The research piece behind this book might be the next thing I read, as I’m intrigued by the academic rigor applied. The reveal and living examples of the five skills — questioning, networking, experim...
Core questions for service design 20 Apr 2013 | 03:08 am
As a service designer, I’ve been involved in building the way a significant number of programs, products and tools hang together. And, as someone who works relatively often with government, where many...
More “not invented here” — on design thinking and Australia 1 Apr 2013 | 07:38 am
When I was on my recent trip to Japan and Korea, I came across an article in the Financial Times describing Australia’s reticence in adopting design thinking in business. The article itself is a high-...
Open up and learn 8 Mar 2013 | 06:06 pm
I’ve just spent a week in Japan and Korea delivering workshops on design thinking to clients. I’ve been working alongside a new colleague, Mo Fox (she’s pretty awesome, you should check her out) who, ...
Change, wickedness, being connected and thinking different 30 Oct 2012 | 03:33 pm
Transcript of talk at Leaders of Change, Canberra, 31 October 2012. I’m working with a group of students — undergrads and postgrads — at the University of Canberra, helping them imagine the future of ...
Change, wickedness, being connected and thinking different 30 Oct 2012 | 03:33 pm
Transcript of talk at Leaders of Change, Canberra, 31 October 2012. I’m working with a group of students — undergrads and postgrads — at the University of Canberra, helping them imagine the future of ...
Review — Design of Business: Why Design Thinking is the Next Competitive Advantage by Roger L. Martin 28 Oct 2012 | 02:02 am
It's one of the fundamental texts on design thinking - a must read - but who should read it?