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Mumbai's resilience - what a load of crap! 15 Jul 2011 | 07:31 am
I think it’s high time someone called off this bullshit concept of Mumbai’s resilience and Mumbai’s spirit. Let’s be honest – we are not resilient, and we wouldn’t recognize our spirit if it came in a...
How I got my bank to straighten up 22 Nov 2010 | 04:29 am
The story starts in 2004 when I took a 5 year loan against commercial property from KM Bank at 11.25% Rate of Interest (ROI). A year later when I topped up this loan, the first loan had risen to an RO...
The Cauldron of Time 19 May 2010 | 04:30 pm
Yesterday, during a random dinner table conversation, the question that was put to me was what do you think your purpose in life is? Ah, the fundamental question we all grapple and often ignore. Witho...
A new enterprise - part II 22 Dec 2009 | 03:55 am
The bank account. With all the KYC norms that exist, opening up a bank account wasn't the easiest thing in the world with the newly formed entity. Among other documents submitted, the key documents w...
A new enterprise - part 1 30 Oct 2009 | 11:21 pm
Taking into consideration the fact that scaling a consulting business is a long-term affair, I've decided to take at least the training component out and make that into a separate enterprise. Since it...
Principles of Problem-Solving 2 Jan 2009 | 01:53 am
Over the years I have developed some simple principles that aid me in solving problems. Often times I myself forget some of these, so it is worthwhile putting them down in an email, and I hope all of ...
Infosec Scenario in 2009 2 Jan 2009 | 01:48 am
1. Business continuity to get focus over disaster recovery BCM is a process issue related to building the framework to increase business resiliency and restoration capability, while DR is about buildi...
Back to globe-trotting 29 Oct 2008 | 09:10 pm
For a while, I'd been more or less spending time in Mumbai, then suddenly about 3 months back work led me to begin my globe-trotting again and give way to my wanderlust. It started with a quick stopov...
Customer delight - makes it all worthwhile 3 Jun 2008 | 08:51 pm
When you're in business you have to be geared up for the fact that there will be customers who will have issues with various services and products that you offer. Customer support and responding to cu...
Narayana Murthy on Entrepreneurship 9 May 2008 | 07:22 pm
I was privileged to attend an interview of Narayana Murthy, the co-founder of Infosys Technologies. The interview session was part of a "Leaders and Learners" session organized by TIE at Welingkar's I...