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[Video] Managing Interruptions 21 Aug 2013 | 02:00 pm
How do you deal with it when somebody interrupts you in the middle of doing something else?
[Video] Disengaged or disaffected? 7 Aug 2013 | 02:00 pm
A client said to me recently that their company has a number of staff members who are "actively disengaged". They turn up to staff meetings and complain about things, criticise the strategy and policy...
Not working! 1 Aug 2013 | 02:00 pm
Recently I’ve had a spate of things going wrong in my home and office. First the oven started making an unusual noise, then the shower developed a leak. The aircon in my car needed re-charging and the...
[Video] Conference Calls 24 Jul 2013 | 02:00 pm
Do you spend any significant amount of time in audio conferences? They're a favoured method of communication these days but most people I know actually dislike doing an audio conference.
Are you there? 11 Jul 2013 | 02:00 pm
There is a technical question I’m often asked about NLP: ‘What is the difference between associated and dissociated?’ Watching the Men’s Wimbledon Final on Sunday, I saw the perfect demonstration of t...
[Video] Secondary Gain 26 Jun 2013 | 02:00 pm
Have you got a goal that you've been talking about, thinking about, wondering about for quite some time, or do you know somebody that has? If there's something that draws you in that way, how come you...
[Video] Changing Behaviour 12 Jun 2013 | 02:00 pm
In many ways changing behaviour is the holy grail of learning and development these days. But actually changing behaviour - although it may be the object of a training programme - isn't always the end...
[Video] Goal setting and visualisation 29 May 2013 | 02:00 pm
If you've ever done any kind of study about goal setting, I'm sure you've come across the idea of visualising your goal at the moment of completion. But there's a little 'X factor' in this process tha...
This and That 22 May 2013 | 02:00 pm
Have you noticed how a small change in language can make a significant difference to attitudes? I’ve been musing on this and that. Literally. ‘This’ and ‘that’. And what I’ve noticed…
[Video] Dealing with difficult people 15 May 2013 | 02:00 pm
Usually my first response when somebody says: "Can you teach us how to deal with difficult people?" is "No". And the reason I say that is that actually, truthfully...
