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Technical Manual Cross References 14 Oct 2011 | 11:12 am

If your product is complicated to understand or operate, the manual is likely to be extremely detailed and therefor quite extensive. When a manual runs to hundreds of pages, customers have the challen...

FrameMaker vs. Microsoft Word for Technical Manuals 18 May 2011 | 09:57 am

FrameMaker is the tool of choice for many technical writers, but some customers prefer that technical manuals are written in Microsoft Word. Which is best? Both FrameMaker and Word have their pros and...

The Properly Incorrect Use of Punctuation in Quotes 30 Apr 2011 | 11:16 am

Should punctuation go inside quotation marks in a technical manual? Grammatical rules say yes, but sometimes the rules must be broken when technical writing. The correct rule for punctuation within qu...

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