Ecommerceconsulting - ecommerceconsulting.com - Ecommerce Consulting
General Information:
Latest News:
Sally McKenzie has Moved to New Site! 11 Jun 2013 | 10:10 pm
Hi everyone, Starting today, you can find me at my new website, Internetretailconsultant.com. In addition to providing information about my consulting practice, this site will also be the new home for...
Omni-Channel Retail: A Term So Confusing, Even Those Doing it Best Don’t Know What it Means 1 Jun 2012 | 12:25 am
In the late 1990's, I remember attending an e-commerce trade show and laughing with a group of colleagues about rapid rise of the term "CRM". It was on the tip of everyone's tongue in the conf...
Online Merchandising: What it Means, Why it Matters, Why it’s so Misunderstood 9 May 2012 | 08:28 am
Over 16 years ago, I took my first job in e-commerce. In today's terms, I was an Online Merchandiser, but back then, no one knew quite what to call it. My tool set was not sophisticated, nor were ...
Getting Organized: 4 Fundamentals for Online Org Chart Success 14 Jan 2012 | 09:06 pm
Next week is NRF's Big Show in New York and I'll be participating in a Shop.org First Look panel - The Organization of the Future. Many of my engagements recently have been focused on e-comme...
Yes, Virginia, There is a Nordstrom. My Holiday Story of Retail Fate and Therapy. 23 Dec 2011 | 09:31 am
A few months ago at the Shop.org Annual Summit, I attended a session where e-commerce executives discussed the future of digital retailing. The conversation rode the waves of many intriguing topics, b...
10 Online Retail Lessons Learned at Least 10 Times, and Still Loving It. 20 Oct 2011 | 03:44 pm
I love my job. It's been a frenzied year so far and with many e-commerce teams about to hunker down for the holiday crunch, I'm at last taking a two week break to read, (hopefully) write and r...
The Spring of my E-commerce Discontent: Aren’t we Better than This? 4 Jun 2011 | 03:41 am
I've needed to write this post for a couple of months, but I've held off. Despite my frequent use of sarcasm, I'm generally an optimist, and I generally give people and companies the benef...
E-commerce: You’re Not Selling Online until the Fat Lady Sweats 9 Mar 2011 | 01:35 pm
Is there an e-commerce initiative on your priority list for 2011? Don't be the fat lady at the gym. Just about every day that I'm not traveling on business, I take a break from my e-commerce ...
New Year’s Lesson: 3 Big Things That Clients and Cats Taught Me about E-commerce Success (and cat training) 11 Jan 2011 | 03:12 pm
It's a new year, and that means that in our work and personal lives, we are reflecting and looking ahead. Sometimes, my personal and professional lives parallel one another and enlighten me in su...
What I (and probably your customers) Really Want For the Holidays 30 Nov 2010 | 12:30 pm
It's Cyber Monday. Actually, if you've looked at the results for most online retailers lately, 2010 could be called CyberYear. More than ever, shoppers armed with their digital device of choic...
