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Qualitative Research with “Jobs To Be Done” 27 Aug 2013 | 10:37 am
Last thursday, I popped over to Meetup.com’s HQ to talk to Anna Howell and Brenna Lynch, two researchers on their team. They have been using the “Jobs To Be Done” framework, from Clayton Christensen, ...
Even the experts didn’t feel like experts 26 Aug 2013 | 10:53 pm
“I knew I was never going to be an expert—even the experts were always making clear that they didn’t feel that they were experts—and so I simply had no choice but to try and make that a strength.” Th...
Escaping the Era of Manufacturing 25 Aug 2013 | 08:46 am
But I’m just a soul whose intentions are good: Oh Lord! Please don’t let me be misunderstood … – The Animals Software is eating the world, but most people really don’t understand it. For one thing...
The point of stupid buzzwords 21 Aug 2013 | 06:37 pm
Process fads roll through and it is easy to roll your eyes. They come with business books with one good chapter and 9 chapters of filler. But they can serve a purpose. I have found over the years tha...
Take control of your startup’s destiny, or someone else will 1 Aug 2013 | 08:47 pm
Mark Suster recently wrote one of his most important posts for entrepreneurs (and he has written many good ones): Why You Need to Ring the Freaking Cash Register. All startups are vulnerable, but if ...
Lift’s Process 11 Jul 2013 | 07:09 pm
A colleague forwarded me Lift’s designer job posting and I really liked their process section: Process We work some variant of Lean + Agile + IDEO’s design thinking. Wow, buzzwords. The things tha...
The Truth Curve 18 Jun 2013 | 09:46 pm
I wanted to share one of the slides from my talk at QCon last week. I call it the truth curve. On the X-axis is your product sophistication. On the Y-axis is how much you can believe your learnings v...
Bill Scott’s (Paypal) QCon Talk: Putting a Brain on Agile 17 Jun 2013 | 07:22 am
Bill Scott is the Senior Director of UI Engineering at PayPal, and he is in the middle of transforming Paypal from a bloated, slow beast to an agile, lean, learning team. His talk last week at QCon in...
11 Customer Development Anti-Patterns 4 Jun 2013 | 03:44 pm
Steve Blank always liked to say, “In a startup, no facts exist inside the building, only opinions.” The lean startup movement encourages that you get out of the building with a mixture of experiments ...
Group sketching, yes! Groupthink, no! 3 Jun 2013 | 04:16 pm
I am a big believer in the necessity of sketching for good product design and product-team interaction. So, I was nodding my head vehemently when it came to Joshua Porter’s latest post, “The importanc...
