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Doc execs: Moving from white coat to suit jacket 27 Aug 2013 | 02:03 am
by Rebekah Apple While landing your first executive role is exhilarating, the effort to land such a coveted position can be challenging. When I talk with physicians about making this transition, I em...
5 ways hospitals can cope with the pain of change 27 Aug 2013 | 12:44 am
by Andrea J. Simon Some healthcare organizations are struggling with change. They never anticipated the speed with which the transition from volume to value would become a crisis, with declining inpa...
The patient experience family is growing--and it should 22 Aug 2013 | 02:08 am
by Jason A. Wolf I remain inspired by what I shared in a blog post earlier this year, that there is a clear and growing movement for patient experience improvement. While I have been fortunate to be ...
Lessons from Beyonce: Hospitals need evidence-based management 20 Aug 2013 | 02:16 am
by Lynn McVey My intention here is to discuss evidence-based management practices. But first, I want to discuss Beyoncé. I was fortunate enough to see her show at The Barclay Center in Brooklyn, N.Y....
The promise of population health 19 Aug 2013 | 07:20 pm
by Kent Bottles As a lecturer at The Thomas Jefferson University School of Population Health in Philadelphia, I sometimes forget not all hospital and medical leaders really understand population heal...
The case for teleradiology: A community hospital perspective 18 Aug 2013 | 11:55 pm
by Mike Bassett, FierceMedicalImaging In an interview published earlier this month with FierceMedicalImaging, David Levin, M.D., a professor and chairman emeritus of the department of radiology at Th...
Why hospitals should care about the social media soapbox 15 Aug 2013 | 12:16 am
by Nancy Cawley Jean Years ago, when someone was unhappy about a product or service, the response was typically to call a customer service department or write a letter to the editor. Of course they a...
Closing the provider-psych patient information gap 14 Aug 2013 | 11:05 pm
by Jeremy Tucker In the emergency department, psychiatric patients can be particularly challenging. Evaluation in the ED is primarily based on history from many different sources--police, family, EMS...
Patient experience goes beyond provider walls 14 Aug 2013 | 10:40 pm
by Anthony Cirillo Time to revisit my take on a term I put forth several years ago, the chief experience officer. On my first go-around, it was simple enough. I was a marketer. One of the biggest ma...
'Show your work' to learn the real patient story 7 Aug 2013 | 01:52 am
by Jeffrey Cohn Many of us probably recall from high school the exhortation from our math/science teacher to "show your work" on test problems. I remember being irritated about that, thinking if I co...