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What to do when you expose a liar? 23 Aug 2013 | 02:08 am
In my last article, I talked about methods for determining if your non-paying customer is giving you a truthful explanation of their situation. Unfortunately, all too often we catch someone purposeful...
How to Separate Fact From Fiction 8 Aug 2013 | 01:25 am
Unfortunately, we know that many debtors will provide false or misleading information in order to make it harder to collect. A well-designed and executed strategy is necessary to get to the truth whic...
Does knowing the truth about a debtor matter? 16 Jul 2013 | 06:54 am
Your collection agency reports that they too have not yet been able to collect on an unpaid invoice from your business customer. Do you care why? Some of your common choices at this point are: Offer...
Bigger Is Not Always Better — Largest Collection Agency Pays Largest Penalty Ever 9 Jul 2013 | 10:23 pm
NCO Group, reputedly the largest collection agency in the world, has agreed to pay a civil penalty of $3.2 million according to an announcement today from the Federal Trade Commission. The government...
Understanding Collection Litigation 25 Apr 2013 | 04:16 am
We strongly prefer to collect money owed to our clients without going to court. In most situations, if the debtor is willing to voluntarily cooperate at any level, we can get our client's money faste...
Financial Statement Analysis For Credit Professionals 7 Mar 2013 | 05:04 am
Determining the credit limit for customers is a difficult task. One factor is to analyze the customer's financial statements to understand their profitability, financial strength, and liquidity. We ...
Simple Tips to Avoid Delinquent Payers 18 Feb 2013 | 10:33 pm
As we've explained many times in our previous posts, delinquent and non-paying customers and accounts can have a very serious effect on the health of your business. Obviously, when a customer orders a...
Simple Tips to Avoid Delinquent Payers 18 Feb 2013 | 10:33 pm
The Kaplan Group As we've explained many times in our previous posts, delinquent and non-paying customers and accounts can have a very serious effect on the health of your business. Obviously, when a...
Basic Strategies To Promote Debt Collection Success 31 Dec 2012 | 05:04 pm
Learning to effectively collect debts, whether commercial (business-to-business) or consumer (debts owed by individuals) requires patience and diligence. The best debt collectors have honed their skil...
Basic Strategies To Promote Debt Collection Success 31 Dec 2012 | 05:04 pm
Learning to effectively collect debts, whether commercial (business-to-business) or consumer (debts owed by individuals) requires patience and diligence. The best debt collectors have honed their skil...
