Livehelpnow - help.livehelpnow.net - LiveHelpNow Knowledge Base

General Information:

When you are unavailable for live chat, the LiveHelpNow offline window has you covered. Your inquiring visitors will be prompted to leave you their q

LiveHelpNow makes past chat transcripts available for you to view for 90 days. If you’d like to save them longer for your records, there are a

Out of the box LiveHelpNow integrates with the following systems: SalesForce Enterprise Google Analytics & Adwords To integrate LiveHelpNo

LiveHelpNow Help Desk Software fully integrates seamlessly with SalesForce.To integrate with other CRM systems please use our Eventing API:Is there a

All account data (chat transcripts, tickets, knowledge base articles) is stored at RagingWire data center in Sacramento, CA. The data is transmitted

* This article should be read by a technical web person in your organization Introducing LiveHelpNow Eventing API No more manually calling an

You may do this by adding the following .css to your webpage or just add the following to your .css file without the <style></style> tags

Once you set up automatic email forwarding, your company emails will be forwarded to LiveHelpNow’s email, which will then lead to ticket creati

To have the "Submit a ticket" in helpOut tab open a custom URL please add this to helpOut tab code installed on your website: var lhnTicketURL='

Forcing SSL (secure) live chat session at all times may be achived by simply adding this line of code to the LiveHelpNow code installed on your pages