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12 Techniques for Giving Criticism and Feedback so that People Can Hear It without Getting Defensive 14 May 2013 | 07:20 am
I was recently asked a very interesting question by one of my clients. He asked, “What percentage of people can listen to feedback and criticism without getting defensive?” I responded, not really in ...
The Power of Nurturing: How Quality of Parenting Interacts with Nature to Determine Outcomes in Life, Even in Poverty 9 Mar 2013 | 01:37 am
National Public Radio (NPR) reported recently on a very interesting study of babies. This research, performed by Elizabeth Conradt at Brown University, looked at a phenomena called baseline respirato...
Guns Are Weapons of Mass Destruction: Lessons of the Newtown School Shooting 15 Dec 2012 | 04:32 am
I normally don’t blog about political issues, but today is an exception. Friday’s horrific school shooting in Newtown, Connecticut shows that guns are weapons of mass destruction. It’s time for this c...
New Rapid Home Testing Kit for H.I.V. Goes on Sale, Should You Use It? (P.S., Dr. House Was Right, Everyone Lies About Sex 6 Oct 2012 | 06:07 am
The New York Times reported today that there is a new rapid home testing kit for HIV that went on sale today, October 5, 2012. The kit is called OraQuick, costs $40 and takes 20 minutes to provide res...
Understanding and Overcoming Social Anxiety: Part Two 16 Sep 2012 | 11:54 pm
In Part One of Understanding and Overcoming Social Anxiety, I discussed the basic core beliefs of people who suffer from social anxiety. To review, the core beliefs are: 1. Everyone is noticing me 2...
Understanding and Overcoming Social Anxiety: Part One 30 Aug 2012 | 03:32 am
Social anxiety is a common psychological disorder, affecting about 5 percent of the population in a strong way and up to 13 percent of the population in a weaker way. Social anxiety is not just shyne...
Jet Blue and Orchard Supply Hardware Customer Service: Epic Fail for JetBlue, Epic Success for Orchard Supply Hardware! (Followup: Blogging Matters, S... 8 Aug 2012 | 04:51 am
In a previous post I wrote about my experience with JetBlue and Orchard Supply Hardware customer service. Here’s a followup which shows one Epic Success, and one Even More Epic Fail! An executive vi...
Gallup Survey Shows Stay-At-Home Moms Are More Depressed 24 May 2012 | 07:05 am
Are stay-at-home moms more depressed than working mothers? In a Gallup poll released last week, stay-at-home moms showed a 28% depression rate compared to 17% of working mothers and 17% of working wom...
Gallup Survey Shows Stay-At-Home Moms Are More Depressed 24 May 2012 | 03:05 am
Are stay-at-home moms more depressed than working mothers? In a Gallup poll released last week, stay-at-home moms showed a 28% depression rate compared to 17% of working mothers and 17% of working wom...
Jet Blue and Orchard Supply Hardware Customer Service: Epic Fail! 2 May 2012 | 07:34 am
As a psychologist, I am always amazed at how foolish companies can be in terms of customer service. I recently had two experiences which demonstrate this. The first one was with Orchard Supply Hardwa...
