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Duong makes sure this member knew his introductory rate had ended... 15 Aug 2013 | 07:31 pm
I was working with a member who wanted to apply for our Visa. He was approved for 9.99% and wanted to transfer the balance from his Home Improvement Store card…
Jodie brings this auto loan back where it belongs AND at a lower rate! 20 Jul 2013 | 02:19 am
Adam was pre-approved for an auto loan with us. When I hadn’t heard from him for a couple of weeks I called to see if he had found a car yet…
Kayressa's patience and thoroughness pays off for this member! 28 Jun 2013 | 04:34 am
I had been talking with one of our regular Renton members about refinancing his auto loan for a while, but he was hesitant…
A True Story About a Mom, Her Son, a Convertible BMW, and SAVINGS! 7 Jun 2013 | 10:12 pm
It was a beautiful sunny day in Tacoma when Robin stopped by the branch to pick up some cash for her son – he had just bought a car and was a little short on the down payment.
Krista made it very EASY for this member to SAVE on his loans! 13 May 2013 | 09:06 pm
John came into the branch to cash his check and while helping him I asked if he had heard of the awesome Loyalty Deals we have going on. He said no so I pulled a flyer and started to go over each deal...
Margaret helps this young member start building his credit! 24 Apr 2013 | 02:53 am
I was talking with Brian’s mom about him possibly getting a Share Secured Visa. She didn’t think he would be eligible so I let her know how the card worked, and how easy it was to apply…
Rebecca turns this nervous member into a grateful member... 2 Apr 2013 | 11:19 pm
I was helping one of our regular Renton members with an application for a Visa card to set up for overdraft protection…
Jim turned this member's night of FUN into a night of SAVINGS! 16 Mar 2013 | 01:29 am
I was talking with a member on a very busy Friday when I learned that she was planning a night on the town for her friend’s birthday…
Amanda Helps This Member Get a Better Deal on His Auto Loan 23 Feb 2013 | 09:09 pm
One of our members came in on Friday to talk about setting up a separate account to start saving for a down payment for a vehicle. I asked if he was currently financing a vehicle – he said he was, and...
This member benefitted from Nan's 25+ years of experience helping our members get the best deal! 1 Jan 2013 | 04:03 am
I asked this member what her current mortgage payment and rate were – she was paying $1487 a month at over 5% interest. I knew we could beat that!