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Tonal 28 Mar 2011 | 12:16 pm

Words put feelings in you. You may think you feel nothing right now, but if I had written one of the following… The written word wends itself into the emotional world of even the most stoic reader (...

Life On the Semester Plan 8 Feb 2011 | 08:01 am

Semesters were one of my favorite things about college. Every few months you’d work your face off and pull all-nighters, crash for a few days, take a vacation, then start all over again. It was stress...

Upcoming Teaching at SVC 14 Dec 2010 | 01:24 pm

Content-curious people in Seattle, hear this: I’ll be teaching an intro-level content strategy workshop at the School of Visual Concepts this spring. Details: What: Intro to Content Strategy (for the...

Revisiting Don’t Make Me Think 11 Dec 2010 | 09:13 am

Like everyone else with a head and a heart, I love Steve Krug’s Don’t Make Me Think. I’ve read it a couple times, and return to it whenever I need reminding that our work is as much common sense as it...

Pro and Personal Development in Seattle 5 Nov 2010 | 05:01 am

I find myself missing school all the time—particularly the open-minded curiosity, good discussion parts—so it’s great that Seattle’s such a hotbed (sweat lodge?) for people who want to keep learning a...

Defending ‘Copy’ 21 Oct 2010 | 06:36 am

Back in the olden days, when the world craved ads and ad execs were cigaretty, truth-seeking rebels, copy was not such a dirty word. And it was definitely not the 11th hour add-on you vomit onto your ...

Defending ‘Copy’ 21 Oct 2010 | 02:36 am

Back in the olden days, when the world craved ads and ad execs were cigaretty, truth-seeking rebels, copy was not such a dirty word. And it was definitely not the 11th hour add-on you vomit onto your ...

More MBA Bashing 20 Oct 2010 | 06:38 am

The only thing I can say about my strange obsession with MBA programs is, I think running your own business makes you extra-attuned to what the world thinks running a business requires. In any case, ...

Sabbatical 26 Sep 2010 | 07:41 am

Matt and I are headed to Hong Kong & Beijing for three weeks, so all will be quiet on the Second and Park & Things That Are Brown front for a little bit. Nighty night, internets!

Mud & Fluff 21 Sep 2010 | 05:24 am

People talk about user-centered design—design that reflects the needs of, and is easily used and understood by people—all the time. It’s less often that they talk about user-centered writing, at least...

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