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My bad? 21 May 2013 | 06:03 pm
Watching the online meltdown of Amy’s Baking Company (after owners Amy and Samy proved too much of a kitchen nightmare even for Gordon Ramsey) was a vivid (and, ok, entertaining) reminder that saying ...
Social media: the new face of disaster response 15 May 2013 | 12:24 pm
Interesting infographic from the team at Creative Signals highlighting how social media has been used in the immediate aftermath of recent natural disasters: Source: USF’s Online MPA
Could your brand call on a million volunteers in a crisis? 8 May 2012 | 02:02 am
When it comes to using ‘new’ media to assist in a disaster, the Red Cross is normally ahead of the curve. In 1881 the Telegraph was used to relay disaster response communications. Fifty years later...
Using Twitter in a Crisis – Media Settings and Best Practices 23 Apr 2012 | 07:18 pm
If you have people ‘on the scene’ at a crises event and they are uploading photos or video that some viewers may find disturbing do you have an obligation to mark the content as sensitive? If you don’...
Picking fights with someone who buys ink by the barrel 17 Apr 2012 | 04:25 am
Stuart Bruce has a really great post on dealing with investigative journalists (known or ‘undercover’) over on his blog ‘A PR Guy’s Musings’. In late March The Sunday Times ran a sting operation whic...
Digital Policing in a Post Riot World 12 Apr 2012 | 04:15 am
Great clip of Gordon Scobbie (Deputy Chief Constable, Tayside, Scotland) at the Social Media, Internet and the Law conference (SMILE) on Digital Policing in a Post Riot World Video streaming by Ustr...
How we use Social Media during an Emergency 12 Apr 2012 | 03:56 am
This still rates as an all-time favourite infographic. If you haven’t seen it before, Mashable published this early in 2011. There’s no better explanation for why your organisation needs to be using ...
Girlfriend uses Twitter to save boyfriend from carjackers 11 Apr 2012 | 05:59 am
An interesting article over on HuffPost this month about Lynn Peters who successfully managed to raise the alarm after her boyfriend was carjacked and then kidnapped in South Africa. Following a numb...
Digital Humanitarian Network – a network of networks for digital volunteer organisations 11 Apr 2012 | 12:56 am
The Digital Humanitarian Network (DHN) is a ‘network-of-networks’ concept that aims to leverage digital networks to a ’21st century humanitarian response’. It looks like a great idea and I’ve often w...
