Most contact center world related news are at:
Upstream Works for Finesse Receives the Technology Innovation Award for Contact Centers from Ventana Research 27 Aug 2013 | 04:57 pm
Upstream Works for Finesse Recognized for Visionary Technology
Salesforce.coms Next CRM Release Focuses on Chatter 27 Aug 2013 | 04:48 pm
Salesforce.com needs more work on mobility, analytics
More contact center world related news:
Minacs Finalist at Top Ranking Performer Awards by ContactCenterWorld minacs.com 25 Feb 2013 | 05:00 am
Aditya Birla Minacs Mumbai, Makati and Riverview locations have been named finalist in eight categories at the Contact Center World's Top Performer Awards.
Minacs Awarded for Best Customer Service and Best Outsourcing Partnership minacs.com 17 Jun 2013 | 04:00 am
Wins Top Honors at 2013 Contact Center World Best Practices Conference
PTCL awards its Top Agent of Lahore Contact Center apnatime.com 21 Jan 2012 | 11:57 pm
Best Performer of Lahore Contact Center Award” at the Annual Gala Function and Awards Ceremony held at the PTCL Contact Center Lahore
TECHNICAL SUPPORT AGENTS IN GERMAN LANGUAGE careerplanner.gr 28 Apr 2011 | 09:00 am
Teleperformance, the worldwide leading provider of outsourced CRM and contact center services, has been serving companies around the world, providing superior results in managing their customer care, ...
Call Center | Contact Center telezoomsac.com 19 Apr 2012 | 08:51 am
{AF} Center o Centro de atención de llamadas entrantes o salientes es una herramienta de comunicación y relación con los Clientes que utiliza el TELEFONO como medio de comunicacíón básico gestionado ...
Unisa: a case study on how NOT to communicate studynoteswiki.com 8 Mar 2012 | 09:16 pm
So Unisa's contact center is still closed. Their initial statement of "We're closing our contact center to improve communication" seems more and more like a bad joke. Most students have taken to visi...
BT expands contact center portfolio in the U.S. with cloud contact solution dtvnews.co.uk 24 May 2012 | 10:54 am
BT announces the expansion of its Contact Center portfolio for the U.S. The newest addition to the portfolio is a cloud-based IP contact center service based on Cisco’s Unified Communications and Coll...
Tendencias tecnológicas críticas en la Atención al Cliente nubeum.com 26 Apr 2012 | 08:29 pm
¿Está el avance tecnológico dejando demasiado atrás al mundo de la atención al cliente? ¿O es quizá el mundo del Contact Center quien no está atreviéndose a dar el "Salto de Fé" que empresas como Goog...
Spiel, Spaß & Freude – Wie man mit Gamification Engagement erzeugt smartwebvienna.at 7 Mar 2012 | 03:20 am
Bernhard Steimel war letzte Woche auf der Call Center World unterwegs und hat viele Gespräche geführt. Die Veranstaltung hatte leider wenig Innovatives zu bieten. Doch ein Highlight gab es: Das Gesprä...
TeleINDAGINI: Soddisfazione cliente & Indagini di Mercato leadcomm.it 20 Oct 2011 | 04:03 am
STRUMENTO PER MISURARE LA SODDISFAZIONE DEI CLIENTI E PER GESTIRE INDAGINI DI MERCATO. INTEGRATO WEB & CONTACT CENTER. EVENTUALMENTE ANCHE SU CARTA. Che cos’è? TeleIndagini è il servizio ch...
