Most user journey mapping related news are at:
More user journey mapping related news:
Hello, world. nickjames.co.nz 21 Jan 2012 | 12:39 am
After months of planning, concepting and designing, poring over copy and questioning every user journey, we're finally ready to have the world take a look at our new online home. Welcome to NickJames....
An introduction to why Customer Journey mapping is important clienteerhub.com 13 Mar 2011 | 10:26 am
Keith Fiveson has written a good introduction to why customer journey mapping is important on his Get Customer Experience blog. His headings are simple yet must prompt the question for most business –...
My new infatuation with user story mapping attemptingbalance.wordpress.com 4 Jul 2011 | 05:56 am
Since learning about User Story Mapping from Steve Rogalsky at Prairie Dev Con 2011, I have totally fallen in love with it. By nature, I am an analyst, a details person. If you throw a project or idea...
Whitney Houston’s Journey Mapped #R.I.P. Whitney Houston blog.mibazaar.com 13 Feb 2012 | 02:37 pm
Check out my latest map “Whitney Houston’s journey of Life” on Google Maps. This map animates thru events in Whitney Houston’s life, from birth, school, grammy awards, super bowl appearance, concert a...
Périmètre d'UX koekkoek.fr 21 May 2012 | 06:32 pm
"User Journey" désigne un périmètre UX élargi au delà de la simple interface Web ou mobile. Une expérience avec mon opérateur mobile qui illustre précisement le sujet.
Morgenbriefing om digitalisering af touchpoints blog.creuna.dk 16 May 2012 | 12:36 am
Tak til alle der deltog i dagens morgenbriefing om digitalisering af touchpoints. Til de, der ønsker flere eksempler på customer journey mapping kan vi også anbefale video fra vores morgenbriefing om ...
Cross Channel Design With Alignment Diagrams experiencinginformation.wordpress.com 10 Apr 2012 | 05:02 am
Alignment diagrams are a class of documents that reveal the touchpoints between a customer and a business. Examples of alignment diagrams include customer journey maps, experience maps and service blu...
Improving UX and CX through Customer Journey Mapping disambiguity.com 5 May 2012 | 01:27 am
Lately I’ve been asking the same set of questions to UX people. How many weeks in the past year did you feel as though you were doing the right kind of work, on the right kind of project. How often d...
My new infatuation with user story mapping attemptingbalance.wordpress.com 4 Jul 2011 | 01:56 am
Since learning about User Story Mapping from Steve Rogalsky at Prairie Dev Con 2011, I have totally fallen in love with it. By nature, I am an analyst, a details person. If you throw a project or idea...
It is time digital marketing focused on the user journey and not the destination isearchm.com 17 Aug 2012 | 04:37 pm
The user journey is the most important part of any digital marketing strategy. It defines the existing location of target audience, the gap between the audience’s current location (PointA) and the bra...
