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Bored to death? It's your fault. 9 Feb 2010 | 03:17 pm
Boy, it's been a long time since I've posted here. Been busy with Rizen's blog and Twitter, I guess.Then I saw article I was compelled to write about. The article confirms what many have thought all a...
How indispensable are you? 25 Aug 2009 | 10:59 am
[This is not a political post, so please don't send me notes or comments about politics. They will be ignored. :)]Actual (but perhaps not 100% accurate) conversation that I participated in this weeken...
Only the average care about averages. 7 Aug 2009 | 01:38 pm
David over at 37 Signals has a great post today about the problems with averages. It boils down to this: making decisions based on averages (average wait times, average turn-around, average production...
Don’t mistake habit for loyalty. 6 Aug 2009 | 06:46 am
Most of your customers are not loyal. They are lazy and self-centered. (We all are.) This doesn’t make them loyal, it makes them habitual.Your customers did not make their first purchase from you out ...
What Jeff Bezos knows and what challenger brands can learn from it. 23 Jul 2009 | 02:44 pm
Today, as you most certainly know, Amazon bought online shoe powerhouse Zappos for over $900 million. Pretty cool. Despite being the largest online retailer in the universe, Amazon has always kept an...
One (remarkable) thing a year. 14 Jul 2009 | 09:25 am
[It’s been awhile since I’ve posted here. Sorry about that. Been busy with our other blog, Slingflower and the joys of running a business. Now back to your regularly (un)scheduled content…]What if eve...
Stop talking. Start doing. 6 May 2009 | 03:32 pm
I'm very proud of my wife. A couple of days ago she joined the entrepreneur club with the launch of Slingflower, the world's first social media-driven floral delivery service. (If you live in the Bois...
RFPs and underdogs don't blend. 28 Mar 2009 | 09:55 am
[This post was also posted on Rizen's 314 Blog.]This one is tough to write. A couple of my favorite clients are the result of Rizen Creative responding to an RFP (that’s "request for proposal," for th...
Buy The Hole 28 Mar 2009 | 09:53 am
This may be another crazy idea. But some of the best ideas start out that way. I want the citizens of Boise to consider buying the hole at 8th & Main. Learn, contribute your thoughts, etc. here.
Information revolution is (finally) here. 24 Mar 2009 | 03:29 pm
There's a whole lot of energy being wasted debating whether or not newspapers should disappear. It's a waste of energy because there are bigger forces at work here. Yes, Virginia, the information revo...
