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Why interaction is brand 8 Mar 2012 | 10:07 am

The power of aesthetics, story-telling and a poignant communication can contribute to a user’s experience, however it does not define it. This fact was recently highlighted by UX Strategist Whitney He...

Six Circles – An experience design framework 31 Jan 2012 | 09:25 am

This ebook has taken far too long to write but at last it is finally finished. The beauty of self-publishing is also the major problem with it – nobody pushes you, you aren’t paid and for all you know...

Social computing on Interaction-Design.org 10 Nov 2011 | 10:45 am

A free platform that offers so much content of benefit to interaction designers the world over is a rare thing. So I am really happy to be able to promote it here  - not least because this particular ...

What makes a good UX designer? 26 May 2011 | 07:30 am

Photo courtesy of Sorensiim I have always had this post at the back of my mind and often check myself against the qualities I have listed here. Of course I fail in some of them, but if you can aim to...

Prospecting in the 21st century 18 Feb 2011 | 10:04 am

I have been sitting on this post (and maybe this fence) for some time and a recent article finally gave me the impetus to write this. Image courtesy of theonlyone Firstly, I would like to hig...

Creating Hellogroup.com 30 Jan 2011 | 03:06 am

Recently we launched Hello Group’s site after 4 years of (let’s say diplomatically) sub-optimal solutions. With the best intentions, getting a site together that everybody in a company will be happy w...

Usability 15 Oct 2010 | 09:48 am

The final component of defining the (user) experience design framework is Usability. To some it is a de facto standard of good design, but so much of what is produced fails in this area, and not just ...

Euro IA 2010 – ‘Strong IA feels real’ 1 Oct 2010 | 08:36 pm

Last week I was in Paris for an entertaining, yet equally perplexing Euro IA. The majority of talks were a thought provoking foray into the usual domains of information architecture but also service d...

A UX design framework to address contextual needs 8 Sep 2010 | 06:34 am

Photo courtesy of Brandon Shigeta User flow (user pathways) have become so important to the experience of a site that they go beyond standard best practices. Their difficulty to architect for, gives...

UX Design Framework – Persuasion 7 Sep 2010 | 11:33 pm

Previously I have written about Content, Behaviour, Visual Design and Interaction. The fifth element – Persuasion, is a part of the UX design framework that has many darker, or manipulative connotatio...

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