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Hampshire County Council’s recorded calls made PCI DSS compliant by CallGuard 5 Apr 2013 | 08:42 pm
Located in the beautiful cathedral city of Winchester, Hampshire County Council is a top-performing local authority. With a reputation for innovation and efficiency, the Council is proud to have been ...
Carnival UK cruises forward as CallGuard delivers customer data compliance 4 Mar 2013 | 10:26 pm
Veritape has announced Carnival UK as a major new customer for its CallGuard technology. CallGuard, which blocks credit card data from recorded telephone calls, has been implemented on all of Carnival...
Veritape launches OneProx 28 Jan 2013 | 08:44 pm
Veritape has formally launched its new PCI DSS de-scoping technology, OneProx. OneProx is a new technology for the payments industry. It allows merchants to be de-scoped from cardholder data, which ca...
Veritape announces record revenues, broad range of new clients for prime CallGuard product 10 Sep 2012 | 02:55 pm
When making credit card payments on phone, callers increasingly want to enter their card data themselves, and not speak it to call centre agents Contact centres focusing on both PCI DSS compliance and...
Manual pause-and-resume of call recordings is not PCI DSS compliant 26 Jun 2012 | 11:19 pm
Another day, another press release from a company claiming to have made its call recording system PCI DSS compliant. This time, it’s quite a large USA company. They announce a “first ever” pause/inter...
Taking customer data (including card payments) by DTMF 9 Mar 2012 | 03:49 am
Veritape advocates that call centres should take as much sensitive customer data as possible via DTMF. What is DTMF? Is it widespread? DTMF stands for “Dual Tone, Multi-Frequency”. It’s a universal ...
Veritape presents at PCI DSS European Roadshow 11 Feb 2012 | 02:05 am
Veritape recently presented at the PCI DSS European Roadshow. This popular event, held in 3 locations annually, is organised by VigiTrust. VigiTrust is known for their work helping companies become f...
Choose how far to de-scope your organisation from PCI DSS 13 Sep 2011 | 08:16 pm
Technology partners Veritape and ExoIS showcase CallGuard and PeepSafe™ at the PCI SSC North American Community Meeting in Scottsdale, Arizona. Organisations taking payments by telephone and recordin...
Five ways to make call recordings PCI DSS compliant 16 Aug 2011 | 10:33 pm
PCI DSS is becoming an accepted regulatory necessity. Differing interpretations of the guidelines can cause confusion to businesses seeking to become PCI DSS compliant. There is no single approved me...
Five urban legends about PCI DSS and call recording 10 Aug 2011 | 12:23 am
As the PCI DSS directive has established itself, inevitably urban legends about it have also evolved, causing confusion for organisations and individuals alike. One of Veritape’s core values is to de...