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No 404 error page at Google? 7 Feb 2011 | 07:43 am
Standard 404 page Had a bit of a scare this week. If you accidentally type in www.google.com/masp instead of www.google.com/maps, you get this: Not really what you’d expect from Google. What is a 4...
And the winners of the Belgian Usability Awards 2010 are… 11 Nov 2010 | 09:58 pm
On the eve of World Usability Day, 10 November 2010, the winners of the second edition of the Usability Awards were announced. 1. Belgium’s most user-friendly website (overall winner – public vote) ...
Registration kills conversion 26 Oct 2010 | 12:53 am
Why is registration such a bad idea? 1. Are you registered or aren’t you? On a website that has registration, the order process usually starts by asking you whether you’re registered or not. Trouble...
Title and description tags: a complete guide 2 Sep 2010 | 01:42 am
1. What is a title tag? The title tag determines the name of a web page as it appears in Google. The content of the title tag plays an important part in the ranking a page gets in Google and Bing. 2...
How to track down the least visited pages of your website and what to do with them 26 Aug 2010 | 03:07 am
Too many pages makes life hard for your visitors Your website should focus on your users’ top tasks. Unfortunately, lots of websites don’t do that. They put everything they have ever done and more on...
Visa’s idea of safe: Internet Explorer 6 11 Aug 2010 | 11:35 pm
Visa describes Visa Online as “Your one destination for all your Visa business needs”. Sounds promising, doesn’t it? I thought so. Untill I actually tried to get into the European website. It didn’t...
Analyse your site search to increase ROI 29 Jul 2010 | 09:15 pm
Why is it important to analyse your own site search? Knowing what people search for on your site is very, very interesting. After all, these people are already on your website. And they’re probably ...
Analyse your own site search with Google Analytics 20 Jun 2010 | 11:27 pm
Why analyse your own site search data? What people use your search feature for says something about your navigation, homepage and overview pages. If those are all perfectly fine, chances are that ver...
Faceted search: 4 design tips 9 Jun 2010 | 03:07 am
Faceted search: when and why? Faceted search helps people to look for things based on criteria that are important for them. In classic web navigation, the website determines the order of the choices...
5 tips to show users where they are on your website 1 Jun 2010 | 02:31 am
Your homepage is not always the first page people see. Lots of visitors find your site via Google and immediately end up on a detail page. Or maybe they’ve clicked a link on another website. A link th...
