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The Art of Questioning on a Telephone Sales Call 27 Aug 2013 | 03:00 am
Questioning in the sales process is so powerful when the technique is applied correctly. After you have grabbed the customer’s interest with an opening statement, you need to ask questions to find out...
Build Respectful Business Relationships by Communicating In-the-Moment 26 Aug 2013 | 03:43 am
Do you have any business relationships in your life that seem to be easy? Perhaps they are harmonious, respectful and fun? How about others where you allow your ‘buttons’ to be pushed and you may find...
What is Carbon Off-Setting? 23 Aug 2013 | 02:25 am
Every time you fly somewhere now it’s likely that you will be asked if you want to offset the flight but what does this really mean? To some people it may seem like a con or another way to get more mo...
Customer Satisfaction – a Myth or your Mission? 22 Aug 2013 | 03:15 am
No matter what industry you are in, there is one common denominator when it comes to doing business – keeping your customers satisfied. The extent to which you can achieve this will depend upon how y...
Move Over, Gen Y is Here and Will Make up 75% of The Workforce in 2025! 21 Aug 2013 | 03:00 am
They live a digital lifesytle and breathe social networks and mobile devices. Step aside Baby Boomers those born in the 80s and 90s, otherwise known as Gen Y (totalling upwards of 80 million people), ...
Entrepreneurs – Why Australia Loves Franchising 20 Aug 2013 | 03:00 am
Australia seems to be a highly entrepreneurial society, with many people having a desire to operate their own business. However, not everyone has the money, skills, resources, products or contacts nee...
Four Types of Facebook Content 19 Aug 2013 | 02:53 am
When I’m out and about talking to business owners, I know they are naturally great communicators. I can ask them questions about their business, the processes they use, why they do things a certain wa...
How to Design a Landing Page for Your Website 16 Aug 2013 | 03:10 am
When you design a landing page for your website the aim is to engage the visitor fast, connect with them and guide them to where you want them to go. Your landing page MUST grab the attention of your ...
Accepting a Coveted Award? Make Sure Your 10 Minutes of Fame Matters! 15 Aug 2013 | 02:53 am
How often do we cringe when an unprepared speech goes horribly wrong. Everyone can conjure up an example – even our politicians are caught off guard when having to answer six point policy questions. T...
How Do I Know If My App is Successful? 14 Aug 2013 | 03:21 am
This of course is the burning thought in the minds of all business owners considering building an app… how will I know that it’s successful? The other side of that coin is, how can I ensure that my a...